Location: Horizon SARC, Roughlea Avenue, Birmingham, West Midlands, B36 8GH
Additional Locations:
- Willow Tree Children Young People's SARC, West Midlands, Darlaston Health Centre. Pinfold St, WS10 8SY
- The Glade, Bransford, Worcester, Worcestershire, WR6 5JD
- The Glade - 30 West Road, Wellington, Telford, Shropshire, TF1 2BB
- Grange Park SARC Building B Corbridge Community Health Centre, Church Terrace, Stoke-on-Trent, ST6 2JN
- Blue Sky Centre, George Eliot Hospital, College Street, Nuneaton, Warwickshire, CV10 7DJ
- Remote - 2 days home working a week max. On site presence essential.
Working pattern:
As needed 40 hours per week. Frequent travel across the Midlands and occasional national travel. Some exposure to sensitive information. This is a full time role. Hybrid working 2 days maximum per week, onsite presence essential.
Salary: Starting at £40,000 per annum, rising to £43,000 per annum after passing probation..
Governance & Quality Manager – West Midlands
Mountain Healthcare is a specialist provider delivering essential healthcare services across justice, custodial and forensic settings. We operate in highly regulated environments where clinical quality, governance and patient safety are paramount.
We’re recruiting an experienced Governance & Quality Manager to lead our regional governance agenda, ensure regulatory compliance, and keep services inspection‑ready at all times. Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).
In this role, you’ll:
- Lead and strengthen the regional Quality & Governance Framework
- Ensure compliance with CQC, NHSE Quality Standards, ISO15189, and Forensic Science Regulator Codes
- Oversee internal audits, inspections, incident management and risk processes
- Drive continuous improvement using audit, incident and KPI data
- Support patient safety initiatives and uphold information governance requirements
- Provide expert governance leadership, advice and training to operational teams
About you:
- You’ll have experience in governance or quality roles within regulated healthcare, with understanding of ISO standards, CQC compliance, audits, incident management and data analysis. You’ll be confident influencing at all levels and skilled at embedding robust governance in complex environments.
- Must have a full Driving License with access to car.
- DBS and Vetting required.
Governance & Quality Manager – West Midlands FT in Birmingham employer: Mountain Healthcare
Mountain Healthcare in Black Notley is an exceptional employer, offering a supportive work environment where compassion and teamwork are at the forefront of our mission. With flexible working hours ranging from 16 to 40 hours per week, we provide our employees with the opportunity to balance their personal and professional lives while contributing to meaningful medical responses in a dynamic 24/7 contact centre. Our commitment to employee growth and development ensures that you will have the resources and support needed to thrive in your role as an Emergency Call Handler.
