At a Glance
- Tasks: Support victims of sexual assault with care and advocacy while managing administrative duties.
- Company: Join a leading organisation dedicated to helping those in need.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Part-time role with opportunities for additional shifts and career growth.
- Why this job: Empower individuals during their toughest times and contribute to meaningful change.
- Qualifications: Experience in care or administration, with a compassionate approach.
The predicted salary is between 28051 - 28051 € per year.
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and, where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC), and the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK. This will be a dual role with both Administrator and Crisis Worker responsibilities.
You will be based at the Horizon SARC, Birmingham. This is a part-time vacancy of 16 hours per week. Salary: £28051.32 pro Rata based on 40 hours FTE (£13.45 per hour). Shift hours will be 9:00am - 5:00pm, Monday and Friday. There will also be the opportunity to pick up additional shifts as an out-of-hours Crisis Worker, on an on-call basis from 5:00pm to 9:00am.
This Paediatric & Adult Administrator/Crisis Worker role will include:
- Providing telephone information and support.
- Assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centred service.
- Ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of historic cases.
As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.
Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
We welcome applications for this Administrator/Crisis Worker role from candidates with experience in care, social care, healthcare, and administration. Experience of working with vulnerable adults and children. Knowledge and understanding of safeguarding children and adults. Knowledge and understanding confidentiality. Experience completing administrative duties. Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
Can drive and has access to a car 24/7. Female only applicants.
Adult & Paediatric Administrator/Crisis Worker-Birmingham- P/T 16 Hours employer: Mountain Healthcare
Mountain Healthcare is an exceptional employer, dedicated to providing meaningful support to victims of sexual assault through its innovative Sexual Assault Referral Centre in Birmingham. With a strong commitment to employee growth and a compassionate work culture, staff are empowered to make a real difference in the lives of those they serve, while enjoying flexible part-time hours and opportunities for additional shifts. Join a team that values integrity and advocacy, ensuring you can contribute positively to your community in a rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Adult & Paediatric Administrator/Crisis Worker-Birmingham- P/T 16 Hours
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis work and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others! During interviews, share personal stories that highlight your compassion and commitment to supporting vulnerable individuals. It’s all about making that emotional connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more opportunities tailored to your skills and interests.
We think you need these skills to ace Adult & Paediatric Administrator/Crisis Worker-Birmingham- P/T 16 Hours
Some tips for your application 🫡
Show Your Compassion:In your application, let us see your compassionate side! Share experiences where you've helped others, especially in tough situations. This role is all about supporting those in need, so make sure we feel your empathy through your words.
Highlight Relevant Experience:We want to know what makes you a great fit for this dual role. Be sure to mention any experience in care, social work, or administration. If you've worked with vulnerable adults or children, shout about it! It’s all about showing us you’ve got the skills we need.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what really matters – your qualifications and passion for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Mountain Healthcare
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator/Crisis Worker. Familiarise yourself with the specific tasks mentioned in the job description, such as providing support during forensic examinations and managing patient information. This will help you demonstrate your knowledge and passion for the role.
✨Show Your Compassion
This position requires a compassionate approach, so be prepared to share examples from your past experiences where you've helped others in difficult situations. Whether it's in care, social work, or any relevant field, showing your empathy and understanding will resonate well with the interviewers.
✨Highlight Your Administrative Skills
Since this role involves administrative duties, be ready to discuss your experience with data collection, Excel spreadsheets, and report generation. Bring specific examples of how you've successfully managed administrative tasks in previous roles, as this will showcase your organisational skills and attention to detail.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the organisation and the role. Ask about the training process for new hires or how the team collaborates to support victims. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
