Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support victims of sexual assault through care and advocacy while managing administrative tasks.
- Company: Mountain Healthcare is a leading provider of clinical forensic healthcare in the UK.
- Benefits: Enjoy generous leave, well-being programmes, and access to professional training.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with vulnerable individuals and administrative skills are essential; driving license required.
- Other info: This role is open to female applicants only due to the nature of the work.
The predicted salary is between 26500 - 39000 £ per year.
About The Role
Are you looking for a new and exciting career within the care sector? Would you like to work for an innovative, market-leading organisation? This is an ideal opportunity for a compassionate individual eager to help others during their greatest time of need. The Administrator/Crisis Worker plays a vital role in supporting victims of sexual assault by providing dedicated care and advocacy. You will empower patients to feel in control and support them through forensic examinations where applicable. Each county has a dedicated Sexual Assault Referral Centre (SARC), aimed at improving medical response and aftercare for victims of sexual assault and rape. Mountain Healthcare supplies similar services to 20 SARCs across the UK. This is a dual role combining administrative and crisis support responsibilities.
Location: Hazlehurst Centre CSAAS SARC, West Yorkshire
Additional Location: North Yorkshire CSAAS SARC
Type: Full-Time, 32 hours/week
Salary: £12.75/hour for administration tasks
Shift Hours: 32 hours across four days, 9:30 am - 5:30 pm, Monday to Saturday
Job Responsibilities
- Providing telephone information and support to victims
- Assisting in administrative tasks and managing visits, including preparing patients and collecting forensic evidence
- Supporting medical procedures, advocating for patients and families, and ensuring patient-centered care
- Maintaining high standards of DNA decontamination between forensic cases
- Liaising with other agencies regarding case management, including historic cases
We believe in doing the right thing, empowering staff to make a difference. Please note: Successful candidates will undergo pre-employment checks, including an Enhanced DBS, references, and police vetting NVVP Level 2 checks. Travel may be required, so a UK driving license is essential. Note: Due to the nature of the role, applications are invited from females only, under the Occupational Qualification exception of the Sex Discrimination Act. We welcome applicants with experience in care, social care, healthcare, or administration.
Essential Skills
- Experience working with vulnerable adults and children
- Knowledge of safeguarding procedures
- Understanding of confidentiality
- Administrative experience, including data management and reporting
- IT literacy
- Driving license and access to a vehicle
Desirable Skills
- Experience with individuals with complex needs or who have experienced sexual violence
- Resource creation and distraction techniques
- Project development and outreach experience
- Training and presentation skills
About Mountain Healthcare
Mountain Healthcare is a leader in clinical forensic healthcare in the UK, partnering with NHS England and police. Our services include SARCs, custodial healthcare, secure estate healthcare, and telehealth advice. Guided by our values of kindness and integrity, we provide trauma-informed, patient-centered care to improve health outcomes within the justice system.
Join Us
Careers in clinical forensic healthcare are expanding. We invest in our staff through training, CPD courses, and professional development opportunities to ensure excellence in service delivery.
Equality, Diversity & Inclusion
We promote an inclusive environment that values diversity and encourages applications regardless of age, disability, gender, ethnicity, religion, sexuality, or personal circumstances.
Benefits
- Enhanced sick leave, maternity, and adoption pay
- Well-being programmes and work-life balance initiatives
- Generous leave entitlement (6 weeks annual leave)
- Pension, bonus schemes, life assurance, and employee support programs
- Access to professional training and funding for higher education
Adult & Paediatric Administrator/Crisis Worker-West Yorkshire employer: Mountain Healthcare
Contact Detail:
Mountain Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult & Paediatric Administrator/Crisis Worker-West Yorkshire
✨Tip Number 1
Familiarise yourself with the specific challenges faced by victims of sexual assault. Understanding their needs and the support systems in place will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the care sector, especially those working in crisis support or sexual assault referral centres. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Highlight any relevant experience you have with vulnerable individuals, particularly in crisis situations. Be prepared to discuss specific examples that showcase your ability to handle sensitive situations with care.
✨Tip Number 4
Research Mountain Healthcare's values and mission. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is genuinely interested in contributing to their goals.
We think you need these skills to ace Adult & Paediatric Administrator/Crisis Worker-West Yorkshire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Adult & Paediatric Administrator/Crisis Worker position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience you have working with vulnerable individuals, particularly in care or administrative roles. Use specific examples to demonstrate your understanding of safeguarding procedures and patient-centred care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to providing compassionate care. Mention why you are interested in working for Mountain Healthcare and how your values align with theirs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Mountain Healthcare
✨Show Your Compassion
In this role, compassion is key. Be prepared to share examples from your past experiences where you've supported vulnerable individuals. Highlight your ability to empathise and provide care during difficult times.
✨Understand the Role's Dual Nature
This position combines administrative tasks with crisis support. Make sure you can articulate how your skills in both areas will benefit the organisation. Discuss any relevant experience in administration and how it complements your ability to support victims.
✨Familiarise Yourself with Safeguarding Procedures
Knowledge of safeguarding is essential for this role. Brush up on relevant policies and procedures before the interview. Being able to discuss these confidently will demonstrate your preparedness and commitment to patient safety.
✨Prepare Questions About the Organisation
Show your interest in Mountain Healthcare by preparing thoughtful questions about their services and values. This not only demonstrates your enthusiasm but also helps you assess if the organisation aligns with your own values and career goals.
