At a Glance
- Tasks: Be the first point of contact for service users and support their journey.
- Company: Join Mountain Healthcare, a leader in patient-centred clinical services.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Work in a dynamic setting with a focus on teamwork and collaboration.
The predicted salary is between 30000 - 42000 Β£ per year.
Responsibilities:
- 1st point of contact for service users.
- Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
About the Company:
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Flexible Administrator/Crisis Worker - Bedfordshire - 24 Hours in Shefford employer: Mountain Healthcare Ltd
Contact Detail:
Mountain Healthcare Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Flexible Administrator/Crisis Worker - Bedfordshire - 24 Hours in Shefford
β¨Tip Number 1
Network like a pro! Reach out to people in the field, especially those connected to Mountain Healthcare. A friendly chat can open doors and give you insights that a job description just can't.
β¨Tip Number 2
Prepare for the interview by knowing your stuff! Research the SARC process and understand the role of a Flexible Administrator/Crisis Worker. This will show you're genuinely interested and ready to jump in.
β¨Tip Number 3
Showcase your soft skills! In this role, empathy and communication are key. Be ready to share examples of how you've supported others or handled sensitive situations in the past.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre keen on being part of our mission to provide top-notch patient-centred services.
We think you need these skills to ace Flexible Administrator/Crisis Worker - Bedfordshire - 24 Hours in Shefford
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that youβre genuinely interested in supporting service users and making a difference in their lives.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our mission at Mountain Healthcare, so donβt hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why youβd be a great fit for the team.
Apply Through Our Website: For the best chance of success, apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role without any hiccups.
How to prepare for a job interview at Mountain Healthcare Ltd
β¨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks like supporting service users, liaising with agencies, and maintaining high standards of forensic evidence handling. This will help you answer questions confidently and show your genuine interest in the role.
β¨Showcase Your Communication Skills
As this role involves liaising with various stakeholders, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will highlight your ability to advocate for service users and work collaboratively with others.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and emotional resilience. Think about potential situations you might face in the role and how you would handle them. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
β¨Research the Company Culture
Understanding Mountain Healthcare's mission and values is key. Research their approach to patient-centred services and how they collaborate with NHS England and the police. This knowledge will allow you to align your answers with their ethos and demonstrate that you're a good fit for their team.