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- Tasks: Be the first point of contact for service users and support their journey.
- Company: Join Mountain Healthcare, a leader in patient-centred clinical forensic services.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Play a vital role in supporting individuals during challenging times.
- Qualifications: Strong communication skills and a compassionate approach are essential.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities:
- 1st point of contact for service users.
- Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
About the Company:
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Flexible Administrator/Crisis Worker- South Yorks-24/36 Hours in Sheffield employer: Mountain Healthcare Ltd
Contact Detail:
Mountain Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Administrator/Crisis Worker- South Yorks-24/36 Hours in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those connected to Mountain Healthcare. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the SARC's role in the community and be ready to discuss how you can support service users effectively. Show us you're passionate about patient-centred care!
✨Tip Number 3
Practice your communication skills! As a first point of contact, you'll need to be clear and compassionate. Role-play with a friend or family member to get comfortable with potential scenarios you might face.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Mountain Healthcare team!
We think you need these skills to ace Flexible Administrator/Crisis Worker- South Yorks-24/36 Hours in Sheffield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about helping service users and making a difference in their lives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can be a key player in our SARC team!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mountain Healthcare Ltd
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks like supporting service users, liaising with agencies, and maintaining high standards of forensic evidence handling. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As this role involves liaising with various stakeholders, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will highlight your ability to advocate for service users and work collaboratively with others.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and crisis management skills. Think of specific instances where you've had to support someone in distress or manage a sensitive situation. Practising these scenarios will help you articulate your thought process and decision-making skills clearly.
✨Emphasise Your Team Player Attitude
Being a key player within the SARC team is essential. Be ready to discuss your experiences working in teams and how you contribute to a positive team dynamic. Highlight any collaborative projects or initiatives you've been part of, as this will show your commitment to working effectively within a wider company network.
