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- Tasks: Support victims of sexual assault and assist in their care during a critical time.
- Company: Join Mountain Healthcare, a leader in clinical forensic healthcare services.
- Benefits: Enjoy competitive pay, flexible shifts, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in health and justice.
- Qualifications: Experience in supportive roles and understanding of safeguarding principles required.
- Other info: Work in a compassionate team dedicated to trauma-informed care.
The predicted salary is between 27921 - 27921 £ per year.
Additional Locations: Operational rota support regionally
Salary: £27,921 pro rata based on a 42 hours FTE working week (£12.75 per hour)
Hours Available: 24 hours. Working shifts on 24/7 rota. Flexible seven day rota 12hrs- 9am to 9pm, 9pm -9am
Successful Candidates must live within 60 minutes travelling time to their appointed/local SARC
Main duties of the job
- 1st point of contact for service users.
- Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Job responsibilities
Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.
Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Join the Best Provider, Make the Greatest Difference. Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Company benefits
- Enhanced sickness pay scheme
- Enhanced Maternity Pay after 1 year's service
- Enhanced Neonatal/Adoption Pay after 1 year's service
- Advanced rota planning for better work-life balance
- 6 weeks annual leave
- Pension Scheme
- Life Assurance
- Employee Assistant Programme
- Long Service/Team of the Month Awards
- A range of accredited and CPD training courses and masterclasses
- Funding for higher education courses after one year's service
Person Specification
- Experience working in a supportive or customer focused environment.
- Knowledge and understanding of Safeguarding Children and Adults
- Knowledge and understanding of Confidentiality
- Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
- Whilst the position may be based from one location, additional travel may be a requirement of the role across SARCs, therefore a UK driving license is required for this role and access to a vehicle.
- Applicants must live within one hour's drive of their appointed SARC
- Advanced DBS and level 2 Police vetting will be required
- Experience of working with individuals who may have complex needs
- Experience of working with individuals who have experienced sexual assault/violence
- Experience of creating and utilizing resources and use of distraction techniques
- Project development and outreach
- Training and presentation skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Flexible Administrator/Crisis Worker - Cambridge - 24 Hours in Huntingdon employer: Mountain Healthcare Ltd
Contact Detail:
Mountain Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Administrator/Crisis Worker - Cambridge - 24 Hours in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to people in the health and justice sector, especially those connected to Mountain Healthcare. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the responsibilities of a Flexible Administrator/Crisis Worker and think about how your experiences align with them.
✨Tip Number 3
Show your passion for patient-centred care during interviews. Share stories that highlight your compassion and ability to support individuals in crisis – it’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Flexible Administrator/Crisis Worker - Cambridge - 24 Hours in Huntingdon
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your caring side! Share experiences that highlight your empathy and support for others, especially in challenging situations. This role is all about being there for those who need it most.
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight relevant experience in supportive roles or any work with vulnerable individuals. We want to see how your background aligns with our mission at Mountain Healthcare.
Be Clear and Concise: When writing your cover letter, keep it straightforward. Clearly outline why you’re interested in the role and how your skills make you a great fit. We appreciate clarity and directness in applications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this amazing opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Mountain Healthcare Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key duties like supporting service users and liaising with agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
This role requires a compassionate approach, so be prepared to share examples from your past experiences where you've supported individuals in difficult situations. Highlight your ability to empathise and advocate for others, as this aligns perfectly with the values of Mountain Healthcare.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle sensitive situations. Think about potential challenges you might face in the role and prepare thoughtful responses. This will showcase your problem-solving skills and your readiness to support service users effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates to support service users. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.