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- Tasks: Be the first point of contact for service users and support their journey through the centre.
- Company: Join Mountain Healthcare, a leader in patient-centred clinical forensic services.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference.
- Why this job: Help individuals in need while gaining valuable experience in a supportive environment.
- Qualifications: Strong communication skills and a compassionate approach to service users.
- Other info: Be part of a dedicated team making a positive impact in the community.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities include being the 1st point of contact for service users, administration and support process for service users and their families visiting the centre, including preparing the patient and assisting in the collection of forensic evidence. Support the SARC Manager with the day-to-day running of the centre, ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning). Assist patients and liaise with other agencies regarding the management of the service user pathway. Assist with preparation, service user support, and act as an advocate during their time at the SARC. Liaise closely with wider stakeholders such as Police, NHSE, ISVA, and Social Services. Be a key player within the SARC team and wider company network.
About the Company: Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare, and clinical telephone advice.
Flexible Administrator/Crisis Worker- Humberside - 18 Hours in Hessle employer: Mountain Healthcare Ltd
Contact Detail:
Mountain Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Administrator/Crisis Worker- Humberside - 18 Hours in Hessle
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those connected to Mountain Healthcare. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the SARC's role in the community and be ready to discuss how you can support service users effectively. Show us you're passionate about patient-centred care!
✨Tip Number 3
Practice your communication skills! As a first point of contact, you'll need to be clear and compassionate. Role-play with a friend or family member to get comfortable with potential scenarios you might face.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Mountain Healthcare.
We think you need these skills to ace Flexible Administrator/Crisis Worker- Humberside - 18 Hours in Hessle
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about supporting service users and making a difference in their lives.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for someone who can handle the responsibilities of being a first point of contact and support for service users.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mountain Healthcare Ltd
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks like supporting service users, liaising with agencies, and maintaining high standards of DNA anticontamination. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves liaising with various stakeholders, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in sensitive situations. This will highlight your ability to advocate for service users and work collaboratively with others.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and emotional intelligence. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.
✨Research Mountain Healthcare
Take some time to learn about Mountain Healthcare and their mission. Understanding their values and services will not only help you align your answers with their goals but also show your enthusiasm for being part of their team. Mentioning specific initiatives or values during your interview can really make you stand out.
