Head of Governance and Quality

Job summary

Are you looking to make for a change and to make a difference?

Highly Competitive Salary Depending on Experience

Are you looking for the next step in your career with a growing company that can offer you lots of variety?

Do you work within Governance and Quality and are looking for a change? Are you looking for the next step in your career? Do you want to work in a forensic healthcare setting that makes a remarkable, positive, and life-long difference to peoples lives?

If the answer to the above is a yes, then this is the right role for you!

Here at Mountain Healthcare, we are looking for a passionate, determined, and resilient individual to join our amazing team.

Mountain Healthcare cover a diverse section of responsibilities including supporting Sexual Assault Referral Centres, Police Custody Suites across the country, Court Support Services, Safe and Secure Patient Transport, NHS data analysis, and more.

As we continue to grow, we are looking for a passionate, determined and resilient Head of Governance and Quality who wants to make a difference in the areas that we work in as well as within their career.

Main duties of the job

Some key responsibilities include:

1. Lead the development and implementation of innovative strategies to improve patient safety, quality assurance, and regulatory compliance.
2. Foster a culture of continuous improvement, learning, and accountability within the team and the wider organisation.
3. Develop and deliver training resources in collaboration with operational teams to enhance patient safety knowledge and practice.
4. Collaborate with the Senior Leadership Team, CQC Nominated Individual, and National SARC Director to:
5. Coordinate CQC inspections, assessments, or visits, addressing findings and implementing improvements.
6. Respond to CQC information requests.
7. Develop and implement CQC compliance tools.

1. Lead and oversee the organisations compliance with UKAS accreditation standards, specifically ISO 15189, ensuring policies and procedures meet the required criteria by adhering and supporting the maintenance of ISO 15189 and the FSR Code of Practice compliance including post accreditation.
2. Collaborate with the Senior Leadership Team, CQC Nominated Individual, and National SARC Director to:
3. Coordinate internal audits and manage external UKAS (FSR) ISO 15189 inspections, assessments, or visits, addressing findings and implementing improvements.
4. Respond to UKAS (FSR) information requests.
5. Develop and implement UKAS (FSR) compliance tools.

1. Maintain up-to-date knowledge of CQC regulations and UKAS accreditation requirement.

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

Job description

Job responsibilities

The Head of Quality and Governance provides leadership and strategic direction for the Quality and Governance in the organisation (SARC, Custody or any new services). This role ensures the implementation and coordination of functions related to patient safety, regulatory compliance, quality assurance, and accreditation standards. The post holder works collaboratively with internal and external stakeholders to support a culture of continuous improvement, ensuring services are safe, effective, and aligned with best practices. Additionally, the role includes oversight of compliance with regulatory bodies such as the Care Quality Commission (CQC) and accreditation standards, including UKAS ISO 15189 in the development and implementation of ISO 15189 and the FSR Code of Practice leading up to accreditation.

Company Benefits

• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year’s service
• Well-being programme
• Advanced rota planning for better work-life balance
• 6 weeks annual leave
• Pension Scheme
• Bonus Scheme
• Life Assurance
• Employee Assistant Programme
• Long Service/Team of the Month Awards
• A range of accredited and CPD training courses and masterclasses
• Funding for higher education courses after one years’ service

DE&I

Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Person Specification

Qualifications

Essential

• Registered Healthcare Professional (Nurse, Midwife, Paramedic etc) with a valid Nursing and Midwifery Council (NMC) registration OR a Degree or equivalent level of qualification in a relevant subject OR proven relevant experience of working at a Senior Level in Healthcare or Quality or Governance

Experience

Essential

• As we continue to grow, we are looking for a passionate, determined and resilient Head of Governance and Quality who wants to make a difference in the areas that we work in as well as within their career.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd
Address

Stevenage

Stevenage

SG1 2AD

Employer’s website #J-18808-Ljbffr