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- Tasks: Be the first point of contact for service users and support their journey through the centre.
- Company: Join Mountain Healthcare, a leader in patient-centred clinical forensic services.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Help individuals in need while gaining valuable experience in a supportive environment.
- Qualifications: Strong communication skills and a compassionate approach to service users.
- Other info: Be part of a dedicated team making a positive impact in the community.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities:
- 1st point of contact for service users.
- Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
About the Company:
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Flexible Administrator/Crisis Worker- North Yorks-12/24/36Hours employer: Mountain Healthcare Ltd
Contact Detail:
Mountain Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Administrator/Crisis Worker- North Yorks-12/24/36Hours
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those connected to Mountain Healthcare. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the SARC's role in the community and be ready to discuss how you can contribute to their mission. Show them you're not just another candidate, but someone who truly cares.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you’d handle real-life scenarios related to patient support and liaising with agencies. This will help you feel more confident when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Flexible Administrator/Crisis Worker- North Yorks-12/24/36Hours
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about supporting service users and making a difference in their lives.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our mission at Mountain Healthcare.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mountain Healthcare Ltd
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks like supporting service users, liaising with agencies, and maintaining high standards of forensic evidence handling. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a first point of contact, strong communication is crucial. Prepare examples of how you've effectively communicated with service users or stakeholders in the past. Highlight your ability to advocate for patients and work collaboratively with teams, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to think on your feet or resolve conflicts. The role involves assisting patients and managing their pathways, so showcasing your problem-solving skills will be key. Be ready to discuss specific instances where you successfully navigated challenges.
✨Research the Company Culture
Understanding Mountain Healthcare's mission and values can give you an edge. They focus on patient-centred services, so reflect on how your personal values align with theirs. Mentioning this during the interview can demonstrate that you're not just looking for any job, but that you're genuinely interested in contributing to their mission.
