At a Glance
- Tasks: Be the first point of contact for victims and support them through their journey.
- Company: Join Mountain Healthcare, a leader in patient-centred clinical forensic services in the UK.
- Benefits: Enjoy unrivalled training opportunities and a supportive work environment.
- Other info: This role offers flexible hours to fit around your studies.
- Why this job: Make a real difference in people's lives while working in a compassionate and innovative setting.
- Qualifications: No specific qualifications required; just a passion for helping others.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.
Responsibilities
- 1st point of contact for service users.
- Administration and support process of a service user\'s and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
About Mountain Healthcare
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference. Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
Flexible Administrator/Crisis Worker-CASA Suite - Humberside in Hessle employer: Mountain Healthcare Ltd
Mountain Healthcare is an exceptional employer, dedicated to providing a supportive and compassionate work environment for its staff. Located in Humberside, the role of Flexible Administrator/Crisis Worker offers meaningful engagement with victims of sexual assault, while benefiting from extensive training and development opportunities that foster professional growth. With a strong emphasis on teamwork and a commitment to trauma-informed care, employees are empowered to make a significant impact in the lives of those they serve.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Administrator/Crisis Worker-CASA Suite - Humberside in Hessle
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the role. Understanding the nuances of being a Flexible Administrator/Crisis Worker will help you articulate your relevant experiences and how they align with the job during interviews.
✨Tip Number 2
Network with professionals in the field of clinical forensic healthcare. Engaging with current employees or attending related events can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Research Mountain Healthcare's values and mission. Being able to demonstrate how your personal values align with theirs, particularly around kindness and doing the right thing, can set you apart as a candidate who truly fits their ethos.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios where you've had to support vulnerable individuals or manage sensitive situations, as these experiences are directly relevant to the role you're applying for.
We think you need these skills to ace Flexible Administrator/Crisis Worker-CASA Suite - Humberside in Hessle
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Flexible Administrator/Crisis Worker position. Understand the responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in administration or crisis support roles. Mention specific examples where you provided care or support to individuals in challenging situations.
Showcase Your Skills:Make sure to highlight key skills that are relevant to the role, such as communication, empathy, and organisational abilities. Use concrete examples to demonstrate how you've applied these skills in past experiences.
Craft a Compelling Cover Letter:Write a personalised cover letter that reflects your passion for supporting victims of sexual assault. Explain why you want to work with Mountain Healthcare and how your values align with theirs, particularly their commitment to kindness and doing the right thing.
How to prepare for a job interview at Mountain Healthcare Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the support processes for service users and the importance of maintaining high standards of care and confidentiality.
✨Show Empathy and Compassion
Given the sensitive nature of the role, it's crucial to demonstrate your ability to empathise with victims of sexual assault. Prepare examples from your past experiences where you've shown compassion and understanding in challenging situations.
✨Research Mountain Healthcare
Take the time to learn about Mountain Healthcare's mission, values, and services. Understanding their commitment to patient-centred care and trauma-informed practices will help you align your answers with their ethos during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle crisis situations. Think of specific instances where you've successfully navigated similar challenges and be ready to discuss them in detail.
