Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 24/7 support to individuals affected by sexual assault and rape via emergency calls.
- Company: Leading healthcare provider in the UK with a commitment to support and care.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Join a vital role that helps those in need during their toughest moments.
- Qualifications: Excellent telephone skills, customer service experience, and ability to handle pressure.
- Other info: Opportunity for personal growth and making a significant impact in the community.
The predicted salary is between 24000 - 36000 £ per year.
A leading healthcare provider in the UK is seeking an Emergency Call Handler to provide 24/7 support to individuals affected by sexual assault and rape. The ideal candidate will have excellent telephone and customer service skills, experience with call handling, and the ability to work under pressure in a fast-paced environment.
This position offers flexible hours ranging from 16 to 40 hours per week and is subject to pre-employment checks, including an Enhanced DBS check.
24/7 Forensic Call Triage Specialist in Braintree employer: Mountain Healthcare Ltd
Contact Detail:
Mountain Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Forensic Call Triage Specialist in Braintree
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the healthcare provider and understand their mission, especially around supporting individuals affected by sexual assault. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your call handling skills! Role-play with a friend or use mock scenarios to get comfortable with the types of calls you might receive. This will boost your confidence and show potential employers that you're ready for the fast-paced environment.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace 24/7 Forensic Call Triage Specialist in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in call handling and customer service. We want to see how your skills align with the role of a Forensic Call Triage Specialist, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting individuals affected by sexual assault and rape. We love seeing genuine motivation, so let your personality come through.
Showcase Your Skills: In your application, emphasise your ability to work under pressure and in fast-paced environments. We’re looking for candidates who can handle challenging situations with grace, so share any relevant experiences that demonstrate this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mountain Healthcare Ltd
✨Know Your Stuff
Make sure you understand the role of a Forensic Call Triage Specialist. Brush up on the key responsibilities and the types of calls you might handle. Familiarise yourself with the healthcare provider's values and mission, as this will help you align your answers with what they’re looking for.
✨Showcase Your Skills
Prepare to discuss your telephone and customer service skills in detail. Think of specific examples where you've successfully handled difficult calls or worked under pressure. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It’s especially important in this role, as effective communication can make a huge difference in supporting individuals in distress.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations related to sexual assault and rape calls. Prepare by thinking through potential scenarios and how you would respond, keeping empathy and professionalism at the forefront of your answers.
