At a Glance
- Tasks: Support victims of sexual assault with care and advocacy while managing administrative duties.
- Company: Join Mountain Healthcare, a leader in clinical forensic healthcare services.
- Benefits: Enjoy enhanced pay schemes, 6 weeks annual leave, and professional development opportunities.
- Other info: Dynamic role with opportunities for additional shifts and career growth.
- Why this job: Make a real difference in people's lives during their most challenging times.
- Qualifications: Experience with vulnerable individuals and strong IT skills are essential.
The predicted salary is between 26591 - 26591 £ per year.
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.
Main duties of the job
As an organisation that 'does the right thing', we believe you will be empowered to make a difference. Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role. Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
We welcome applications for this Administrator/Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.
About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Job responsibilities
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process. Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK. This will be a dual role with both Administrator and Crisis Worker responsibilities. You will be based at the Hazlehurst Centre CSAAS SARC, West Yorkshire. Additional Location: North Yorkshire CSAAS SARC.
This is a Full-Time vacancy of 32 hours per week. Salary: £26,591.40 per annum pro rata based on 40 hours per week (£12.75 per hour). Shift hours will be: 9:30am - 5:30pm, Four shifts. Monday - Saturday. There will also be the opportunity to pick-up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:30pm to 9:30am.
This Paediatric & Adult Administrator/Crisis Worker role will include:
- Providing telephone information and support.
- Assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centered service.
- Ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of historic cases.
Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Company benefits
- Enhanced sickness pay scheme
- Enhanced Maternity Pay after 1 year's service
- Enhanced Neonatal/Adoption Pay after 1 year's service
- Advanced rota planning for better work-life balance
- 6 weeks annual leave
- Pension Scheme
- Life Assurance
- Employee Assistant Programme
- Long Service/Team of the Month Awards
- A range of accredited and CPD training courses and masterclasses
- Funding for higher education courses after one years' service
Person Specification
- Experience of working with vulnerable adults and children.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding confidentiality.
- IT Literate
- Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
- Can drive and has access to a car 24/7
- Experience of working with individuals who may have complex needs.
- Experience of working with individuals who have experienced sexual assault/violence.
- Experience of creating and utilising resources and use of distraction techniques.
- Project development and outreach
- Training and presentation skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS in Batley employer: Mountain Healthcare Ltd
Mountain Healthcare Ltd is an exceptional employer, dedicated to providing a supportive and trauma-informed work environment for our Crisis Care Advocates. Located in the UK, we offer competitive benefits, a collaborative work culture, and ample opportunities for professional growth, ensuring that our employees can make a meaningful impact in the lives of those they support. Join us in our mission to deliver compassionate care and advocacy for victims of sexual assault, while working alongside a passionate team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS in Batley
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Mountain Healthcare Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Mountain Healthcare Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Mountain Healthcare Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Mountain Healthcare Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS in Batley
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Mountain Healthcare Ltd:Before hitting send, make sure to tailor your application specifically to Mountain Healthcare Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Mountain Healthcare Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
