Information Governance Administrator in Stevenage

This is an exciting opportunity to join Mountain Healthcare at a time of continued growth and increasing focus on data protection and information governance. As Information Governance Administrator you will play a vital operational role supporting compliance with UK GDPR data protection legislation and NHS information governance standards. You will sit at the heart of the organisation's information governance activity, working closely with the Information Governance Manager and Data Protection Officer to ensure a strong compliant and proactive governance culture is embedded across the business. This role is ideal for someone who is highly organised, confident handling sensitive information and looking to build a long term career within information governance.

Job Opportunity

• Managing and coordinating the full lifecycle of Subject Access Requests
• Acknowledging requests, issuing consent forms and chasing identification and supporting documentation
• Coordinating internal record searches and supporting the production of final SAR responses
• Liaising with requesters and escalating risks where required
• Monitoring SAR performance and chasing overdue actions

Data Breach Management

• Supporting the review of data breach assessment forms
• Coordinating breach meetings and documenting outcomes
• Tracking actions following breach investigations and escalating risks where appropriate
• Supporting breach reporting and governance oversight

Information Governance Documentation and Compliance

• Updating and maintaining information governance policies and supporting documents
• Supporting Information Sharing Agreements and Data Protection Impact Assessments
• Issuing ISA and DPIA templates and providing administrative support to the review process
• Maintaining Information Asset Registers and Information Flow Records
• Assisting with the production of Information Governance reports

DSPT and NHS Compliance

• Providing administrative support to the Data Security and Protection Toolkit
• Coordinating DSPT meetings, chasing actions and maintaining audit evidence
• Supporting internal assurance activity and governance reporting

Stakeholder Engagement and Culture

• Working closely with the Information Governance Manager and Data Protection Officer
• Liaising with senior stakeholders and escalating concerns as required
• Promoting a positive information governance culture across the organisation
• Providing guidance to internal teams on information governance processes

Essential Skills

Essential

• Experience working in an information governance or data protection environment
• Strong understanding of Subject Access Requests and individual data rights
• Excellent attention to detail and organisational skills
• Confident communicator able to engage with internal and external stakeholders
• Ability to manage highly sensitive and confidential information appropriately
• Strong IT skills including Microsoft Office

Desirable

• Experience within healthcare or an NHS aligned organisation
• Understanding of Data Security and Protection Toolkit requirements
• Experience supporting DPIAs, ISAs and data breach management

DE&I

Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.