Mountain Group is seeking a Technology Service Desk Analyst to join our Service Desk team. You will act as the first point of contact for technology support across stores and Head Office, logging and resolving incidents while prioritising tickets to meet SLAs.
The role offers exposure to Microsoft 365, Active Directory, Azure Entra, EPOS systems and security tools, with a pathway into more technical Service Desk and Infrastructure roles as skills develop.
#J-18808-Ljbffr
Retail IT Service Desk Specialist employer: Mountain Group
Mountain Warehouse is an exceptional employer that values teamwork and community, making it a fantastic place for those passionate about retail and customer service. With a supportive work culture, generous benefits including a monthly bonus scheme, substantial colleague discounts, and opportunities for personal growth, employees are empowered to thrive in their roles while contributing to a positive shopping experience. Join us in shaping memorable experiences and creating a legacy in a stable and rewarding environment.
