Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant , you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
- Team Collaboration:
- - Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- - Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- - Share knowledge and skills to support and train both new and existing team members.
- Operational Excellence:
- - Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- - Accurately process transactions, handling various payment methods with efficiency.
- - Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- - Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- - Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
- Customer Engagement:
- - Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- - Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- - Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
- Sales & Performance:
- - Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- - Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We would love to meet someone who is
- - Committed to delivering outstanding customer service.
- - Passionate about retail and eager to share that enthusiasm.
- - Excellent communicators with a friendly and approachable demeanour.
- - Energetic, driven, and determined to complete tasks effectively.
- - Team players who are reliable and trustworthy.
What's in it for you?
- - Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- - 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- - 28 days annual leave, including Bank Holidays
- - Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- - Generous Colleague Referral Incentive
- - Auto-enrolment Pension scheme
- - A stable, successful and supported environment
- - Length of service awards
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
INDAR1
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UK Sales Assistant (Chain 1) in Horsham employer: Mountain Group
Mountain Warehouse is an exceptional employer that values teamwork and community, making it a fantastic place for those passionate about retail and customer service. With a supportive work culture, generous benefits including a monthly bonus scheme, substantial colleague discounts, and opportunities for personal growth, employees are empowered to thrive in their roles while contributing to a positive shopping experience. Join us in shaping memorable experiences and creating a legacy in a stable and rewarding environment.
