Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin support to our volunteer and patient services team.
- Company: Join the East and North Hertfordshire Teaching NHS Trust, dedicated to outstanding patient care.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive work-life balance.
- Why this job: Make a real difference in cancer support while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Be part of a transformative team committed to compassionate care.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a Team Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. This is an exciting opportunity to join the Volunteer and Support & Information Services team at Mount Vernon Cancer Centre based at the Lynda Jackson Centre. The post is crucial to the smooth running of the centre providing valuable administrative support to our volunteer, patient information, drop-in and complementary therapy team.
Responsibilities
- Provide excellent customer service, ensuring that all telephone callers are greeted promptly, professionally and politely.
- Provide a central point of reference for the Voluntary Services.
- Manage constantly changing priorities and deadlines.
- Handle volunteer and public enquiries courteously, efficiently and with an awareness of the needs of the caller.
- Support specialist staff teams with administrative duties as required for example: maintaining volunteer records, administering recruitment and training of volunteers, coordinating staff and volunteer rotas, logging activity and reports, taking bookings for health and wellbeing initiatives, updating information leaflets.
About the Trust
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Benefits
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata.
Team Administrator - Volunteers, Cancer Support & Information Services in Rickmansworth employer: Mount Vernon Cancer Centre (mvcc)
Contact Detail:
Mount Vernon Cancer Centre (mvcc) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator - Volunteers, Cancer Support & Information Services in Rickmansworth
✨Tip Number 1
Get to know the team and the centre! Research Mount Vernon Cancer Centre and its values. When you understand their mission, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent support, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Stay organised and flexible! The job involves managing changing priorities, so be prepared to discuss how you handle multiple tasks and adapt to new challenges. Show them you can keep calm under pressure!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at East and North Hertfordshire Teaching NHS Trust.
We think you need these skills to ace Team Administrator - Volunteers, Cancer Support & Information Services in Rickmansworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting cancer patients and volunteers shine through. We want to see that you genuinely care about making a difference in people's lives.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. We love seeing how your skills align with the responsibilities of the Team Administrator role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're the right fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Mount Vernon Cancer Centre (mvcc)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Administrator in the context of Cancer Support & Information Services. Familiarise yourself with the specific tasks mentioned in the job description, like managing volunteer records and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you've provided outstanding service. Think about how you greeted callers or handled difficult situations. Be ready to discuss how you can apply these skills to support patients and volunteers effectively.
✨Demonstrate Flexibility and Adaptability
The role requires managing constantly changing priorities, so be prepared to discuss how you've successfully navigated similar situations in the past. Share specific examples that highlight your ability to adapt and prioritise tasks under pressure, which is crucial for supporting the team at Mount Vernon Cancer Centre.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges they face, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.