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- Tasks: Lead operations for a new grocery retail startup, ensuring efficiency and scalability.
- Company: Join a dynamic team launching an innovative grocery concept in the UK.
- Benefits: Enjoy a competitive salary and the chance to shape a growing company.
- Why this job: Be part of a fast-paced environment where your impact drives success and growth.
- Qualifications: Experience in retail operations or supply chain management is essential.
- Other info: Immediate start preferred; regular travel between store locations required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Central London
Position Type: Full-Time
Reporting to: CEO
Start Date: Immediate preferred
About us: We are a group of start-up and retail experts, launching a new grocery concept in the UK. We are ambitious, dynamic and on a mission to create something exciting and unique. We’re fast-moving, so flexibility, ownership, and a willingness to jump in wherever needed are key. You’ll be joining a team where no job is too small or too big, and speed matters. If you’re motivated by building from scratch, driving impact, and growing with a company, we’d love to meet you.
About the role: We’re looking for an experienced Operations Manager to take full ownership of operations across our growing retail footprint. This role requires someone who can be hands-on when needed but also structured and process-driven enough to lay the foundation for sustainable growth. You’ll be responsible for ensuring our operations are efficient, scalable, and always customer ready.
Key Responsibilities
- Store Launch & Operations: Lead operational setup for new store openings — from layout planning to stock arrival and tech implementation.
- Process Design & Implementation: Build and refine end-to-end operational processes that support long-term scale. Work closely with the tech team to ensure business processes are supported by tech as much as possible.
- Inventory & Supply Chain: Work cross-functionally to ensure inventory is moving as planned, shelves are stocked, and back-of-house systems are functioning smoothly.
- Tech & Systems Management: Coordinate with the tech team to ensure the day-to-day functioning of in-store tech and payment systems, ensuring minimal downtime.
- Health & Safety Compliance: Set and maintain health and safety standards in line with regulations.
- Team Onboarding & Training: Support training and onboarding of store staff, including process documentation and best practices.
- Travel: Regular travel required between store locations, especially during launch and setup periods.
- 3PL Coordination: Oversee/collaborate with third-party logistics partners as needed. Manage metrics and KPIs around store productivity, shrinkage, and stock availability (in collaboration with commercial).
What We’re Looking For
- Proven experience in store operations and/or supply chain management — ideally in retail, FMCG, or startup environments.
- Strong ability to design and implement scalable operational processes.
- Comfortable working in fast-paced, hands-on environments where roles may stretch beyond their title.
- Willingness to travel frequently and be on-site as needed.
- Immediate availability is ideal.
Compensation: competitive package
Operations Manager- UK Grocery Retail Startup (City of London) employer: Mount Venture Capital Fund
Contact Detail:
Mount Venture Capital Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager- UK Grocery Retail Startup (City of London)
✨Tip Number 1
Familiarise yourself with the grocery retail landscape in the UK. Understanding current trends, challenges, and innovations in this sector will help you speak confidently about how you can contribute to our startup's success.
✨Tip Number 2
Highlight your hands-on experience in operations management. Be ready to share specific examples of how you've successfully launched stores or improved operational processes in previous roles, as this aligns perfectly with what we're looking for.
✨Tip Number 3
Demonstrate your adaptability and willingness to jump into various roles. Our team thrives in a fast-paced environment, so showcasing your flexibility and problem-solving skills will make you stand out.
✨Tip Number 4
Prepare to discuss your approach to team training and onboarding. Since you'll be responsible for supporting new staff, sharing your strategies for effective training will show us that you're ready to take ownership of this aspect of the role.
We think you need these skills to ace Operations Manager- UK Grocery Retail Startup (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in retail or startup environments. Use specific examples that demonstrate your ability to design and implement scalable processes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the grocery retail sector and your understanding of the company's mission. Mention how your skills align with their needs, especially in areas like store launch and inventory management.
Showcase Flexibility and Initiative: In your application, emphasise your ability to adapt to fast-paced environments and your willingness to take on various roles. Provide examples of past experiences where you demonstrated ownership and initiative.
Highlight Team Collaboration: Discuss your experience working cross-functionally, especially with tech teams and logistics partners. Illustrate how you have successfully collaborated to improve operational efficiency and customer readiness.
How to prepare for a job interview at Mount Venture Capital Fund
✨Show Your Hands-On Experience
Make sure to highlight your previous hands-on experience in operations management, especially in retail or startup environments. Share specific examples of how you've successfully launched stores or improved operational processes.
✨Demonstrate Flexibility and Adaptability
Since the company values flexibility, be prepared to discuss situations where you've had to adapt quickly to changing circumstances. This could include managing unexpected challenges during store openings or adjusting processes on the fly.
✨Emphasise Process Design Skills
Talk about your ability to design and implement scalable operational processes. Provide examples of how you've built systems that support long-term growth and efficiency, particularly in a fast-paced environment.
✨Prepare for Team Collaboration Questions
Expect questions about how you work with cross-functional teams, especially with tech and logistics partners. Be ready to share experiences where collaboration led to successful outcomes, such as improving inventory management or tech implementation.
