At a Glance
- Tasks: Welcome guests and create memorable experiences at our hotel.
- Company: Join the Unlimited Collection, part of a trusted global hospitality brand.
- Benefits: Career growth, valuable training, and team performance incentives.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
- Why this job: Be the face of our hotel and make a real impact on guest experiences.
- Qualifications: Excellent communication skills and a passion for service.
The predicted salary is between 28350 - 34650 £ per year.
Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking a charming and engaging Receptionist with a passion for service excellence. You will report to the Assistant Front Office Manager, working towards providing our guests with memorable experiences of the city.
Responsibilities
- Giving our guests a memorable welcome and lasting impression
- Providing exceptional service by demonstrating full knowledge of our products, services and facilities
- Ensuring that the daily task list is completed effectively
- Working collaboratively with your colleagues to deliver captivating experiences
- Taking initiative in accommodating our guests needs in a resourceful manner
Requirements
- Excellent guest engagement skills
- An ability to bring the guest experience to life throughout the hotel
- Willingness to learn and work with IT systems quickly
- The ability to communicate and organize yourself in line with different guest expectations
- A good command of English is essential, a second language is advantageous
Benefits
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- Staff incentives when you and the team perform
About Us
The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Receptionist employer: Mount Royal Hotel Edinburgh
Mount Royal Hotel Edinburgh by The Unlimited Collection is an exceptional employer that prioritises service excellence and employee development. With a strong focus on diversity, equity, and inclusion, the hotel fosters a supportive work culture where staff are encouraged to grow through valuable training and career opportunities. Located in the heart of Edinburgh, employees enjoy a vibrant environment while delivering memorable experiences to guests, making it a rewarding place to work.
Contact Details:
Mount Royal Hotel Edinburgh Recruitment Team
