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For Companies At a Glance
- Tasks: Welcome guests and create memorable experiences at the Mount Royal Hotel.
- Company: Join the Unlimited Collection, known for exceptional hospitality and service excellence.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a team that values service and creates lasting impressions for guests.
- Qualifications: No prior experience required; just bring your passion for customer service!
- Other info: Perfect for high school and college students looking for flexible hours.
Mount Royal Hotel by the Unlimited Collection is seeking a charming and engaging receptionist with a passion for service excellence. You will report to the Assistant Front Office Manager, working towards providing our guests with memorable experiences of the city.
A receptionist will be responsible for:
- Giving our guests a memorable welcome and lasting impression
- Providing exceptional service
Receptionist employer: Mount Royal Hotel Edinburgh
Contact Detail:
Mount Royal Hotel Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Research the Mount Royal Hotel and its unique offerings. Familiarise yourself with their services and amenities so you can speak confidently about how you can enhance the guest experience.
✨Tip Number 2
Practice your communication skills, as a receptionist needs to engage warmly with guests. Role-play different scenarios with friends or family to build your confidence in providing exceptional service.
✨Tip Number 3
Showcase your passion for service excellence by preparing examples of past experiences where you went above and beyond for customers. This will demonstrate your commitment to creating memorable experiences.
✨Tip Number 4
Network with current or former employees of the Mount Royal Hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mount Royal Hotel is looking for in a receptionist. Focus on their emphasis on service excellence and creating memorable experiences for guests.
Tailor Your CV: Highlight relevant experience in customer service or hospitality in your CV. Use specific examples that demonstrate your ability to provide exceptional service and create lasting impressions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service excellence. Mention why you want to work at Mount Royal Hotel and how your skills align with their values and expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Mount Royal Hotel Edinburgh
✨Show Your Personality
As a receptionist, your charm and engagement are key. Be yourself during the interview and let your personality shine through. This will help demonstrate your ability to create a welcoming atmosphere for guests.
✨Highlight Customer Service Experience
Make sure to discuss any previous roles where you provided exceptional customer service. Share specific examples of how you went above and beyond to ensure customer satisfaction, as this aligns with the hotel's focus on service excellence.
✨Research the Hotel
Familiarise yourself with Mount Royal Hotel and its offerings. Understanding the hotel's values and what makes it unique will allow you to tailor your responses and show genuine interest in the position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you. Consider asking about team dynamics or opportunities for growth within the hotel.
