Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional food and beverage service in a vibrant hotel setting.
- Company: Join The Unlimited Collection, a trusted hospitality brand with a global presence.
- Benefits: Enjoy career growth, on-the-job training, and exciting staff incentives.
- Why this job: Be part of a dynamic team creating memorable guest experiences in a diverse workplace.
- Qualifications: Previous hospitality experience and excellent customer service skills are essential.
- Other info: A good command of English is required; a second language is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Department: Food & Beverage
Work Location: The Mount Royal Hotel Edinburgh
Key Reporting Line/ Reports to: Assistant Food & Beverage Manager/Food & Beverage Manager
Scope: Assist the Food & Beverage Manager and Food & Beverage Assistant by ensuring the highest standards of Food & Beverage service within all Food & Beverage outlets in the Hotel. You will report to the Assistant Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant.
Key Responsibilities
- Assist the food and beverage manager in building an effective team through effective leadership and setting the right example.
- Work with the F&B Managers to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work.
- Be highly courteous and give our guests a memorable service and lasting impression.
- Provide exceptional service by demonstrating full knowledge of our products and facilities.
- Ensure that the daily task list is completed effectively.
- Work collaboratively with your colleagues to deliver captivating experiences.
- Take initiative in accommodating our guests' needs in a resourceful manner.
- Assist the Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery.
- Deal with guest complaints by following the correct procedures.
- Positively promote sales awareness within the department and maximise sales opportunities.
Qualifications/Experience
- Excellent guest engagement skills.
- Previous Hospitality Experience.
- Ability to demonstrate excellent customer service skills.
- Previous experience handling customer requests and complaints.
- Well organised, outgoing and service minded.
- The ability to communicate and organise yourself in line with different guest expectations.
- A good command of English is essential, a second language is advantageous.
Benefits
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- Staff incentives when you and the team perform.
Food and Beverage Supervisor employer: Mount Royal Hotel Edinburgh
Contact Detail:
Mount Royal Hotel Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the Mount Royal Hotel's menu and services. Knowing the ins and outs of what we offer will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your previous experience in hospitality, especially any roles where you’ve led a team or trained others. We value leadership skills, so sharing specific examples can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle guest complaints and ensure memorable service. We want to see your problem-solving skills in action, so think of real-life scenarios where you turned a negative experience into a positive one.
✨Tip Number 4
Showcase your ability to work collaboratively with a team. We’re looking for someone who can foster a positive environment, so be ready to share how you’ve contributed to team success in past roles.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in food and beverage roles. Emphasise your guest engagement skills and any previous supervisory experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples of how you've handled customer requests and complaints effectively in the past.
Highlight Teamwork and Leadership Skills: In your application, emphasise your ability to work collaboratively with colleagues and your experience in training or leading teams. This aligns well with the responsibilities of the Food and Beverage Supervisor role.
Showcase Language Skills: If you have proficiency in a second language, be sure to mention it in your application. This can set you apart from other candidates and is advantageous for guest interactions.
How to prepare for a job interview at Mount Royal Hotel Edinburgh
✨Showcase Your Guest Engagement Skills
As a Food and Beverage Supervisor, your ability to engage with guests is crucial. Prepare examples of how you've successfully interacted with customers in the past, highlighting your approach to providing memorable service.
✨Demonstrate Leadership Qualities
Since you'll be assisting in building an effective team, be ready to discuss your leadership style. Share experiences where you've led a team or trained colleagues, showcasing your ability to motivate and guide others.
✨Prepare for Scenario-Based Questions
Expect questions about handling guest complaints and requests. Think of specific situations where you resolved issues effectively, demonstrating your problem-solving skills and commitment to customer satisfaction.
✨Know the Menu and Products
Familiarise yourself with the hotel's food and beverage offerings. Being knowledgeable about the menu will not only impress your interviewers but also show your enthusiasm for the role and commitment to providing exceptional service.
