Guest Reservations Specialist - Temp, Service & Upsell

Guest Reservations Specialist - Temp, Service & Upsell

Full-Time On-site
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Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Reservations Agent on a temporary basis, reporting to the Reservation Manager and focused on delivering memorable guest experiences.

You will handle room bookings, enter accurate information in the PMS, respond to enquiries across channels within set time limits, and strive to maximise revenue through up-selling and cross-selling.

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Guest Reservations Specialist - Temp, Service & Upsell employer: Mount Royal Hotel Edinburgh by The Unlimited Collection

Stamford Bridge Hotel London, managed by The Ascott Limited, is an exceptional employer that prioritises service excellence and employee well-being. Located within the iconic Chelsea Football Club, we offer a vibrant work culture that values diversity and inclusion, alongside generous benefits such as 25 days of holiday, private medical insurance, and opportunities for professional growth through our L&D Apprenticeship Scheme. Join us to be part of a team dedicated to creating memorable experiences for our guests in a unique and supportive environment.

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Contact Details:

Mount Royal Hotel Edinburgh by The Unlimited Collection Recruitment Team