At a Glance
- Tasks: Lead a team to deliver exceptional catering services and ensure food safety standards.
- Company: Join Mount Charles Group, a leading provider in facilities management and catering in Ireland.
- Benefits: Enjoy 28 days paid holiday, a pension scheme, and career development opportunities.
- Other info: Flexible hours and a dynamic work environment await you!
- Why this job: Make a difference in customer service while having fun and growing with a supportive team.
- Qualifications: Experience in catering and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Mount Charles Group is one of the largest privately owned soft Facilities Management, catering and ancillary service providers in Ireland. We value customer focus, teamwork and personal growth. Our core values are: Do the right thing, Have fun & grow together, Take pride in what you do.
Working Pattern: 37.5 hours per week, Term time position 08:00 – 16:00
Rewards:
- 28 days paid holidays (pro rata)
- Company Pension Scheme
- Career Development and Training
- Employee Assistance Programme
- Financial Education/Wellbeing Advisory Service
- Uniform Provided
- Company Events
The Role:
- Ensure all food is prepared and cooked to an exceptional standard and that HACCP regulations are adhered to where required.
- Prep the service counter and ensure it is ready for service.
- Deliver the highest level of customer service consistently to all patrons.
- Work as part of the team to deliver service on time and to the highest possible standard.
- Complete administration as requested, including recording food temperatures, updating cleaning schedules, cashed up cash points and recording daily sales figures on the system.
- Handle purchasing, cash, banking and manage the weekly estimated trading account (ETA) in line with company policy.
- Report defective equipment, utensils, workstations and floor surfaces to the relevant Head Office department.
- Ensure proper opening and closing of all food outlets in accordance with company procedures.
The Person:
- Attention to detail in all aspects of the work.
- Experience in a similar role.
- Leads by example and lives our values.
- Enthusiastic and passionate about customer service and reputation.
- Self‑motivated, works independently and takes initiative.
- Flexible with a positive, can‑do attitude.
- Basic statutory training will require basic reading, writing, speaking and listening skills to understand safety and work instructions and to communicate with customers on a day‑to‑day basis.
- Proficient computer literacy is also required.
Equal Opportunities: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. The successful applicant’s job offer will be subject to providing a five‑year, traceable employment history. Enhanced Access NI is required for this position. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
RF-2605-48 - Catering Manager employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises customer focus, teamwork, and personal growth, making it a fantastic place for a Catering Manager to thrive. With a commitment to employee development through career training, a supportive work culture, and generous benefits like 28 days of paid holidays and a company pension scheme, you will find meaningful and rewarding employment here. Located in Ireland, the company fosters a fun and collaborative environment where you can take pride in your work while enjoying various company events and support services.
