At a Glance
- Tasks: Assist in food preparation, service, and maintaining cleanliness in a vibrant environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and wellness support.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be part of a team that values customer service and teamwork.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 12 - 14 £ per hour.
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering, and ancillary service/product providers in Ireland. We are looking for a Food Service Assistant to join our team in Newcastle, County Down. This role offers an opportunity to join a world leading facilities management company.
Working Pattern:
- 17 hours per week
- 2 working days out of 7
- 9:30 am – 6 pm
- One weekend on and one weekend off
Rewards:
- 20 days annual leave
- Company Pension Scheme
- Employee Assistance Programme to support health & wellbeing
- Financial Education / Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Prepare service counter
- Provide high quality customer service consistently to all facility users
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as instructed by line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays
- Handle cash responsibilities under your control
- Keep up-to-date with current promotions and new products
- Comply with Health, Safety and Hygiene standards
- Comply with HACCP regulations as necessary
- Follow procedures for correct handling and use of all cleaning materials
- Complete any required administration, including recording food temperatures, updating cleaning schedules, cashing up tills, and recording daily sales figures
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training: candidates must have basic reading, writing, speaking, and listening skills to understand safety and work instructions and to communicate with customers on a day‑to‑day basis
Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
RF-2605-23 - Food Service Assistant employer: Mount Charles
Mount Charles Group is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. With competitive benefits such as a company pension scheme, 20 days of annual leave, and opportunities for financial education, employees can thrive both personally and professionally in the vibrant community of Newcastle, County Down.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2605-23 - Food Service Assistant
✨Tip Number 1
Get to know the company! Research Mount Charles Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your flexibility! With a working pattern that includes weekends, be prepared to discuss how you can adapt to different shifts and still deliver great service. Show us you’re up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Mount Charles Group family. Let’s get you started on this exciting journey!
We think you need these skills to ace RF-2605-23 - Food Service Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you went above and beyond to help someone out – it really makes a difference!
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. If you've got experience with food hygiene or working in a team, shout about it! We want to see how you fit into our world.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your sentences clear and to the point, and avoid jargon. This helps us understand your qualifications without getting lost in the details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the Mount Charles Group and their values. Understand their approach to food service and customer care. This will help you demonstrate your passion for providing good customer service during the interview.
✨Showcase Your Skills
Be ready to discuss your communication skills and any previous experience in food service or customer-facing roles. Prepare examples that highlight your flexibility, adaptability, and time management skills, as these are key for the role.
✨Health and Safety First
Brush up on HACCP regulations and basic food hygiene practices. Be prepared to discuss how you would ensure compliance with health, safety, and hygiene standards in your daily tasks.
✨Ask Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your interest in the position and helps you gauge if the company culture aligns with your values.
