At a Glance
- Tasks: Support a vibrant campus by managing facilities and ensuring customer satisfaction.
- Company: Join Mount Charles Group, a leading family-oriented facilities management company in Ireland.
- Benefits: Enjoy 28 days of paid holidays, health support, and career progression opportunities.
- Other info: Flexible hours, uniform provided, and engaging company events await you!
- Why this job: Be part of a fun team that values your contributions and promotes personal growth.
- Qualifications: Self-motivated with a positive attitude and good time-management skills.
The predicted salary is between 20000 - 25000 £ per year.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Caretaker at CAFRE Greenmount, Antrim. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 37.5 hours per week
- Monday to Friday 8am - 4pm
- 12 month temporary contract
Rewards
- 28 days’ paid holidays (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training and unrivalled opportunities for career progression
- Uniform Provided
- Company Events
The Role
- Caretaking/Conference – setting up of rooms to customer needs.
- Meeting customers out of hours.
- Accompanying energy deliveries.
- Taking energy readings.
- Meeting contractors – opening up rooms/areas to allow contractor access upon request from Greenmount Campus Reception and/or Facilities Manager.
- General Portering.
- Delivering of items/deliveries and movement of furniture as directed by Facilities Services Manager.
- Delivering of post bags to various locations.
- Carrying out Gate Lodge protocols.
- Manning the Gate Lodge during the 0800 to 1600 shift as directed to by Facilities Manager – directing traffic – meeting customers.
- Supporting the Student Services Manager and the Residential Support Team.
- Reporting of student health and safety issues and any incidents of misbehaviour.
- Audits of fixtures, fittings and furniture – upon request from Facilities Manager – reporting of faults to Facilities Manager.
- Carrying out of Water Flushing in buildings as directed by Facilities Manager.
The Person
- Self-motivated, working independently and on own initiative.
- Full driving license.
- Flexible with a positive, can-do attitude.
- Good time-management skills.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic about our customer service and reputation.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Enhanced AccessNI clearance is required for this position. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
RF-2605-08 - Caretaker employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises a family-oriented work culture, where employees are valued as the greatest asset. Located at CAFRE Greenmount in Antrim, this role offers a supportive environment with comprehensive benefits including 28 days of paid holidays, a company pension scheme, and ample opportunities for career progression. Join us to experience a workplace that encourages personal growth while having fun and taking pride in your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2605-08 - Caretaker
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so show your personality during interviews. Share experiences that highlight your customer service skills and how you embody their values.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can give you insights into the role and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples where you've demonstrated flexibility and a positive attitude. The interviewers will want to see how you handle real-life scenarios in a caretaker role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace RF-2605-08 - Caretaker
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you can contribute to our family-oriented business and ensure our customers have a great experience!
Be Yourself:Let your personality shine through! We value authenticity, so don’t be afraid to show us your positive, can-do attitude in your written application.
Attention to Detail is Key:Pay close attention to the details in your application. Whether it’s spelling or grammar, we appreciate candidates who take pride in their work and present themselves well.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Show how your personal values align with theirs, and be ready to share examples from your past experiences that reflect these principles.
✨Demonstrate Customer Focus
As a Caretaker, customer service is key. Prepare to discuss how you've successfully interacted with customers in previous roles. Think of specific instances where you went above and beyond to meet customer needs or resolve issues, as this will highlight your commitment to their reputation for excellent service.
✨Show Your Initiative
This role requires self-motivation and the ability to work independently. Be ready to talk about times when you took the initiative to solve a problem or improve a process. This will demonstrate your proactive attitude and ability to manage tasks without constant supervision.
✨Highlight Attention to Detail
Attention to detail is crucial in caretaking, especially when it comes to safety and maintenance. Prepare to discuss how you ensure quality in your work, whether it's through regular audits or meticulous reporting. Providing examples of how your attention to detail has positively impacted your previous workplaces will set you apart.
