At a Glance
- Tasks: Lead a team to prepare exceptional food and deliver top-notch customer service.
- Company: Join Mount Charles Group, a world leader in facilities management.
- Benefits: Enjoy 20 days annual leave, pension scheme, and wellness support.
- Other info: Flexible working hours with opportunities for growth and development.
- Why this job: Make a real impact in a fast-paced catering environment while having fun.
- Qualifications: Experience in catering, management skills, and knowledge of HACCP required.
The predicted salary is between 25000 - 30000 £ per year.
Mount Charles Group are committed to doing the right thing, having fun, and growing together! We are currently recruiting for a Cook Catering Manager to join our team based at our Trinity House, Coleraine site. This is a great opportunity to join a world-leading facilities management company.
Working Pattern: 40 hours per week, 4 out of 7 working days, 7:30am – 5pm. Must have weekend flexibility.
Rewards:
- 20 days’ annual leave (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to.
- Ensure the team are providing the highest level of customer service.
- Work as part of the team to ensure the service is delivered on time and to the highest possible standard.
- Completing any administration as requested.
- Complete bookwork procedures in line with company requirements.
- Report defective equipment work and floor surfaces to the relevant Head Office department.
- Manage the team effectively to ensure all service areas are fully stocked.
- Manage the unit in an efficient and effective manner ensuring all Gross profit targets are met.
- Manage all aspects of hospitality catering.
- Induct, train and appraise employees as per the Company procedures.
- Ensure all Health, Safety and Hygiene policies and procedures are adhered to.
- Comply with HACCP regulations as necessary.
The Person:
- Previous experience working within a fast-paced catering/hospitality environment.
- Demonstrable knowledge of HACCP.
- Previous management/supervisory experience.
- Excellent communication and organisational skills.
- Previous experience working in a contract catering environment.
- NVQ level 2 & 3 or City & Guilds 706/1 & 2 or above.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, please note that the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of the role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
RF-2604-18 - Cook Manager Manager employer: Mount Charles
Mount Charles in Newry is an excellent employer that prioritises the well-being and growth of its staff. With a strong focus on service excellence, employees enjoy a supportive work culture, competitive benefits including 28 days of paid holidays and a pension scheme, as well as numerous opportunities for career advancement in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2604-18 - Cook Manager Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mount Charles. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mount Charles
Don't be shy about reaching out to Mount Charles directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace RF-2604-18 - Cook Manager Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mount Charles and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mount Charles
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
