At a Glance
- Tasks: Join our team to provide friendly food service and maintain high hygiene standards.
- Company: Fun, family-oriented food and facilities management company that values its people.
- Benefits: 28 days paid holiday, pension scheme, career development, and company events.
- Other info: Flexible hours with a positive team environment and growth opportunities.
- Why this job: Be part of a world-leading company and make a difference in customer service.
- Qualifications: Previous food handling experience and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food Service Assistant to join our team based at River House, Newcastle. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- 17 hours per week
- 2 days out of 7
- 9am - 6pm
Rewards:
- 28 days’ paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
- Uniform Provided
- Company Events
The Role:
- Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
- Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary and all Health, Safety & Hygiene standards.
- Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
- Check deliveries and food temperatures, completing records and operating the till as required.
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues etc. to your Line Manager.
- A close working relationship with the team is important to these roles. It is essential that you can work as part of a team, as well as on your own and can communicate effectively at all levels.
The Person:
- Previous food handling experience.
- High levels of personal hygiene and appearance.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently and on own initiative.
- Flexible with a positive, can-do attitude.
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Please note the successful applicant’s offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
RF-2512-43 - Food Service Assistant employer: Mount Charles
Join the Mount Charles Group, a family-oriented food and facilities management company based in Newcastle, where our core values of doing the right thing, having fun, and growing together create a supportive and engaging work environment. As a Food Service Assistant, you'll enjoy 28 days of paid holidays, a company pension scheme, and opportunities for career development, all while being part of a team that takes pride in delivering exceptional customer service. With a focus on employee wellbeing and a commitment to maintaining high standards, we offer a unique workplace culture that values each individual as our greatest asset.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2512-43 - Food Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being part of their family-oriented team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a friendly service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional for your interview. It shows that you take pride in your appearance, just like they value in their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RF-2512-43 - Food Service Assistant
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you can bring a friendly and efficient service to our team, so share any relevant experiences that showcase your ability to connect with customers.
Emphasise Teamwork:Since this role is all about working closely with others, let us know about your teamwork experiences. Share examples of how you've collaborated with colleagues in the past and how you contribute to a positive work environment.
Attention to Detail is Key:We love candidates who pay attention to detail! In your application, mention any experiences where your meticulous nature made a difference, whether it’s in food preparation or maintaining hygiene standards.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Before the interview, make sure you understand the basics of food safety and hygiene standards, especially HACCP regulations. Brush up on your previous food handling experience and be ready to discuss how you've maintained high standards in your past roles.
✨Show Your Customer Focus
This role is all about providing excellent service, so think of examples where you've gone above and beyond for customers. Be prepared to share stories that highlight your enthusiasm and passion for customer service, as well as how you embody the company's family values.
✨Team Player Vibes
Since teamwork is key in this role, come ready to discuss how you work well with others. Think of specific instances where you've collaborated effectively with a team or taken the initiative to help out a colleague. This will show that you can contribute positively to the team dynamic.
✨Dress the Part
First impressions matter! Make sure you present yourself neatly and professionally, reflecting the high standards expected in the food service industry. A tidy appearance not only shows respect for the role but also aligns with the hygiene standards you'll be upholding.
