At a Glance
- Tasks: Assist in food preparation and provide friendly service to customers.
- Company: Join the Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 28 days paid holiday, health support, and training opportunities.
- Other info: Flexible shifts with guaranteed hours and opportunities for career development.
- Why this job: Be part of a fun, family-oriented team that values your growth and well-being.
- Qualifications: Good communication skills and previous food handling experience preferred.
The predicted salary is between 20000 - 25000 € per year.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Relief Food Service Assistant to join our team based at the Mount Charles Group. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 37.5 hours per week guaranteed
- 5 out of 7 Days per Week – Dependant on Business Needs
- Various Shift Patterns – Ordinarily between 7am and 6.30pm
Rewards
- 28 days’ paid holidays (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training & Development
- Uniform Provided
- Company Events
The Role
- To assist as directed with all aspects of preparation and presentation
- To provide an efficient and friendly service to customers in all areas
- To ensure that food is presented and served in a clean, hygienic environment
- To assist at service times by serving the customer at the counter
- To complete all necessary sales controls and documentation
- To communicate well with customers and demonstrate a helpful attitude
- To ensure tables and accompaniments are kept as clean as is reasonably practicable
- To load service counters as and when directed and to ensure sufficient supplies
- Fill and clean vending machines
- Check deliveries and temperatures on delivery, also record food temperatures
- Operate till
- To fulfill any reasonable request
- To attend/receive any job-related training as required
- To assist at any special functions
- To report any customer complaints or compliments
- To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities
- To attend meetings and training courses as may be necessary
- To provide cover in other areas during periods of holidays and sickness
The Person
- Good communication skills
- Previous food handling experience
- Ability to adhere to all health & safety practices
- Strong customer service skills
- High level performer
- High levels of personal hygiene and appearance
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2512-09 - Relief Food Service Assistant employer: Mount Charles
Mount Charles Group is a leading privately owned facilities management company in Ireland, dedicated to fostering a fun and family-oriented work environment where employees are valued as the greatest asset. With a strong emphasis on personal growth, the company offers comprehensive training and development opportunities, alongside competitive benefits such as 28 days of paid holidays, a company pension scheme, and an Employee Assistance Program to support your wellbeing. Join us to be part of a team that prioritises doing the right thing, having fun, and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2512-09 - Relief Food Service Assistant
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in with their family-oriented culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a friendly service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready for a hands-on interview! You might be asked to demonstrate your food handling skills or how you would keep things clean and hygienic. Show them you’re not just talk – get stuck in and show your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mount Charles Group family. Let’s get you that job!
We think you need these skills to ace RF-2512-09 - Relief Food Service Assistant
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you can bring a friendly and efficient service to our team, so share any relevant experiences that showcase your ability to connect with customers.
Emphasise Your Food Handling Experience:If you've got previous food handling experience, don’t hold back! Let us know about it in your application. This role is all about ensuring food is served safely and hygienically, so any background in this area will definitely catch our eye.
Keep It Clean and Professional:Your application should reflect the high standards we uphold at Mount Charles Group. Make sure your writing is clear, tidy, and free of errors. A well-presented application shows us you take pride in what you do, just like we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Mount Charles
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Relief Food Service Assistant. Familiarise yourself with food handling practices and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since good communication is key in this role, think of examples from your past experiences where you effectively interacted with customers or team members. Be ready to demonstrate how you can maintain a friendly and helpful attitude, even under pressure.
✨Emphasise Hygiene and Safety
Highlight your understanding of health and safety practices related to food service. Be prepared to discuss how you ensure cleanliness and hygiene in your work environment. This shows that you take pride in what you do, aligning with the company’s values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This not only shows your interest but also helps you determine if the company is the right fit for you.
