At a Glance
- Tasks: Keep our spaces sparkling clean and ensure a welcoming environment for customers.
- Company: Join a fun, family-oriented team at Mount Charles Group, a leading facilities provider.
- Benefits: Enjoy 28 days of paid holidays, health support, and a company pension scheme.
- Why this job: Make a difference in your community while working in a supportive and friendly atmosphere.
- Qualifications: Previous cleaning experience and a keen eye for detail are essential.
- Other info: Flexible hours with opportunities for training and development.
Derry/Londonderry - Ladbrokes, Spencer Street. Mount Charles Group are one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are looking for an experienced Cleaning Operative to join our team at Ladbrokes, Spencer Street, Derry/Londonderry. Day to day you will be responsible for the cleaning and servicing of your area, as allocated by the Line Manager to the required standard.
Working pattern: 3 hours per week Monday, Wednesday, Friday β one hour per day
Rewards:
- 28 daysβ paid holidays (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training & Development
- Uniform Provided
- Company Events
Role:
- Ensure all areas are cleaned efficiently and in a timely manner to the required standards β this includes weekly and periodic tasks
- Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to Health guidelines (COSHH)
- Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given
- Report immediately any equipment which is faulty, mark as faulty and do not use
- Ensure that the safety signage is used appropriately at all times, e.g. wet floor signs and βwarnβ customers where possible
- Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times
Qualifications:
- Have knowledge of cleaning chemicals/products and have previous cleaning experience
- Are customer focused with good eye for detail
- Good time management skills
- Experience of working on your own and ensuring set tasks are completed
- Leads by example and lives our values
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Locations
RF-2507-53 - Cleaning Operative employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land RF-2507-53 - Cleaning Operative
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but that you genuinely want to be part of their family-oriented team.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions related to cleaning roles and customer service. We want you to feel confident when discussing your experience and how it fits with what theyβre looking for.
β¨Tip Number 3
Dress the part! Even though it's a cleaning role, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the company's standards.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RF-2507-53 - Cleaning Operative
Some tips for your application π«‘
Show Your Cleaning Experience: Make sure to highlight any previous cleaning experience you have in your application. We want to see how you've tackled similar roles and what skills you've picked up along the way!
Emphasise Customer Focus: Since we're all about customer service, let us know how you've gone above and beyond for customers in past jobs. Share specific examples that show your dedication to keeping spaces clean and welcoming.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Mount Charles
β¨Know Your Cleaning Products
Familiarise yourself with the cleaning chemicals and products mentioned in the job description. Be ready to discuss how youβve used them safely in previous roles, especially in line with COSHH guidelines.
β¨Showcase Your Customer Focus
Since this role emphasises customer service, think of examples where you've gone above and beyond for customers. Share stories that highlight your attention to detail and how you ensure a clean and welcoming environment.
β¨Demonstrate Time Management Skills
Prepare to talk about how you manage your time effectively, especially when working independently. You might want to mention specific strategies or tools you use to stay organised and complete tasks on schedule.
β¨Embrace the Company Values
Research Mount Charles Groupβs family values and be ready to discuss how you embody these principles in your work. Think of examples that illustrate how you 'do the right thing', 'have fun', and 'take pride' in your cleaning duties.