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- Tasks: Manage daily operations and ensure high service standards in a fun, family-oriented environment.
- Company: Join one of Ireland's largest privately owned facilities management companies.
- Benefits: Enjoy 26 days holiday, life assurance, pension scheme, and employee wellness support.
- Why this job: Be part of a team that values growth, pride, and customer service excellence.
- Qualifications: Experience in operations management preferred; strong organisational and communication skills required.
- Other info: Basic literacy and computer skills are essential for this role.
The predicted salary is between 30000 - 42000 £ per year.
Belfast – Pan and Pour ICC, Waterfront and Ulster HallsPan and Pour are part of one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for an Assistant Operations Manager to join our team based in Northern Ireland. This is a great opportunity to join a world leading facilities management company.
Working Pattern40 hours per weekPan and Pour are part of one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for an Assistant Operations Manager to join our team based in Northern Ireland. This is a great opportunity to join a world leading facilities management company.
Working Pattern40 hours per weekFive in every seven daysWeekends requiredRewards 26 days plus your 8 statutory bank holidays1 time life assurancePension SchemeVoluntary Private Healthcare SchemeEmployee Assistance Program to support your health & wellbeingLeadership and development AcademyThe Role Oversee the management of day-to-day functions of each unit within a designated areaTo ensure all staff are allocated their dutiesTo ensure all staff wear the correct uniform including name badge and maintain a high standard of presentationClient relationsDelivery of quality and service standardsParticipation of strategic development of the group and overall promotion of the company\’s key goals and objectivesSupporting management team across other venuesWeekly Operations meetingsThe Person Attention to detail in all aspects of workLeads by example and lives our valuesEnthusiastic about our customer service and reputationFlexible and positive with a Can-Do attitudeProven experience in an operations management role or similar position is preferred.Strong organisational skills with the ability to manage multiple tasks simultaneously.Excellent problem-solving abilities and attention to detail.Strong interpersonal skills with the ability to communicate effectively at all levels of the organisation.If you are passionate about operational excellence and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as an Assistant Operations Manager.Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Downloads Privacy Notice – Job Applicants#J-18808-Ljbffr
RF-2507-51 - Assistant Operations Manager employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2507-51 - Assistant Operations Manager
✨Tip Number 1
Familiarise yourself with the core values of Pan and Pour, as they emphasise doing the right thing, having fun, and taking pride in your work. During any interactions, whether in interviews or networking, make sure to highlight how your personal values align with theirs.
✨Tip Number 2
Demonstrate your customer service enthusiasm by sharing specific examples from your past experiences. Think about times when you went above and beyond for a customer, as this will resonate well with their focus on customer satisfaction.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks simultaneously. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving abilities effectively.
✨Tip Number 4
Network with current or former employees of Pan and Pour if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace RF-2507-51 - Assistant Operations Manager
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Pan and Pour's family values: doing the right thing, having fun, growing together, and taking pride in your work. Reflect these values in your application to show you align with their culture.
Tailor Your CV: Highlight your relevant experience in operations management or similar roles. Emphasise your customer service skills, attention to detail, and ability to manage multiple tasks, as these are key attributes for the Assistant Operations Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated leadership, problem-solving, and organisational skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Mount Charles
✨Show Your Customer Focus
Since the role emphasises customer service, be prepared to share examples of how you've successfully managed customer relationships in the past. Highlight your ability to resolve issues and ensure satisfaction.
✨Emphasise Team Leadership
Discuss your experience in leading teams and how you embody the company's family values. Share specific instances where you've motivated your team or improved morale, as this aligns with their focus on people as their greatest asset.
✨Demonstrate Organisational Skills
Prepare to talk about how you manage multiple tasks and prioritise effectively. Use examples from previous roles to illustrate your strong organisational skills, especially in a fast-paced environment.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in operations management and how you approached them. This will showcase your critical thinking and attention to detail.
