At a Glance
- Tasks: Manage catering and cleaning services, ensuring high standards and client satisfaction.
- Company: Join a fun, family-oriented food and facilities management company.
- Benefits: £28,000 salary, £2,000 car allowance, 25 days holiday, and health programmes.
- Why this job: Lead dynamic teams and make a real impact in a world-leading company.
- Qualifications: Strong leadership skills, attention to detail, and a positive attitude required.
- Other info: Flexible working hours with excellent development opportunities.
The predicted salary is between 28000 - 32000 £ per year.
If you are a customer-focused individual and want to join a fun and family-oriented food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves.
We are currently recruiting for a Combined Catering and Cleaning Contracts Manager to join our team based at Southern Regional College sites across Armagh and Newry. This is a great opportunity to join a world-leading facilities management company.
Working Pattern:
- 39 hours per week
- Generally, Monday to Friday, however flexibility will be required for occasional weekends/evenings.
- Manage own diary
Rewards:
- £28,000 + £2,000 car allowance
- 25 days holiday plus 8 statutory holidays.
- Health and Wellbeing Program inclusive of Employee Assistance Program
- Development Opportunities
The Role:
- To manage and control the services (catering, cleaning, ground waste management) for the client to the agreed specification and to the agreed performance, qualitative and financial targets.
- To lead the operating areas and the teams to ensure delivery against Key Performance Indicators.
- Motivate and lead high performing teams to achieve their objectives.
- To proactively manage services across the sites, providing support and guidance to teams ensuring a high level of services provided to the client.
- In conjunction with the relevant departments work towards the continuous development and implementation of service standards, styles and products within your patch and part of the wider catering service line.
- Ability to engage a wide range of personalities and take people with you through belief and energy.
- Strong on your ability to plan, organise and prioritise across a large stakeholder group.
- Coordination of the refilling, unpacking, and sorting of stock.
- Maintain the presentation and housekeeping standards.
- To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
- Valid driving licence
The Person:
- Attention to detail in all aspects of work.
- Leads by example and lives our values.
- Enthusiastic about our customer service and reputation
- Flexible and positive with a Can-Do attitude
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note the successful applicant\’s offer is subject to the Access NI (Enhanced) check prior to commencement of role.
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RF-2507-10 - Combined Services Contracts Manager employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2507-10 - Combined Services Contracts Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – make it your own!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Tailor your application to highlight how your skills match the role, especially in customer service and team leadership.
We think you need these skills to ace RF-2507-10 - Combined Services Contracts Manager
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for clients in the past, so share those stories!
Be Specific About Your Experience: When detailing your previous roles, focus on your experience in managing catering and cleaning services. We love specifics, so mention any KPIs you’ve met or exceeded!
Demonstrate Your Leadership Skills: Since this role involves leading teams, it’s crucial to showcase your leadership style. Tell us about how you motivate and inspire your team to achieve their goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the family values of the company. They believe that people are their greatest asset, so think about how you can demonstrate your alignment with this ethos during the conversation.
✨Showcase Your Customer Focus
As a Combined Services Contracts Manager, being customer-focused is key. Prepare examples from your past experiences where you went above and beyond for clients. This will show that you understand the importance of client satisfaction in this role.
✨Demonstrate Leadership Skills
You’ll need to motivate and lead high-performing teams, so be ready to discuss your leadership style. Think of specific instances where you successfully led a team or project, and how you engaged different personalities to achieve common goals.
✨Highlight Your Organisational Skills
With a role that requires planning and prioritising across a large stakeholder group, it’s essential to showcase your organisational skills. Prepare to talk about how you manage your diary and coordinate tasks effectively, especially in a busy environment.