Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days' leave, and support for your wellbeing.
- Other info: Great career prospects in a supportive and dynamic workplace.
- Why this job: Be part of a fun team that values growth and customer satisfaction.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 27800 - 27800 £ per year.
Location: Belfast - A&O Shaerarman
Salary: £13.45
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Housekeeper to join our team based at our A&O Shearman, Belfast site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 40 hour per week Monday to Friday 7am - 3:30pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Housekeeping/Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring regular checks are carried out to the equipment/machines used
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
- All offices, toilets, etc and amenity areas to be presented in a clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Mon 08 June 2026
Housekeeper in Newtownabbey employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show us that you're not just looking for a job, but a place where you can grow and have fun!
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, brush up on how to handle different customer scenarios. We want to see you shine in your ability to respond positively and courteously.
✨Tip Number 3
Be ready to talk about your attention to detail! In housekeeping, every little thing counts. Prepare examples of how you've maintained high standards in previous roles, so we can see how you take pride in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team at A&O Shearman. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeper in Newtownabbey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application: Make sure to tailor your application to the Housekeeper role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and attention to detail. We love seeing how you can contribute!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click on the 'Continue to Application' button and get started!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of the Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate this during your interview.
✨Showcase Your Customer Service Skills
As a Housekeeper, exceptional customer service is key. Prepare specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction and are ready to contribute positively to the team.
✨Highlight Attention to Detail
Attention to detail is crucial in housekeeping. Think of instances where your keen eye for detail made a difference in your work. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles, as this will resonate well with the interviewers.
✨Familiarise Yourself with Health and Safety Standards
Since the role involves compliance with health, safety, and hygiene standards, brush up on relevant regulations and best practices. You might be asked about how you would handle certain situations related to safety, so having this knowledge will help you stand out as a candidate who takes these responsibilities seriously.