At a Glance
- Tasks: Prepare and serve delicious food while delivering top-notch customer service.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Earn £12.71 per hour, enjoy 20 days annual leave, and access health support.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be part of a fun, family-oriented team that values your contribution.
- Qualifications: Passion for customer service and basic food hygiene knowledge required.
The predicted salary is between 25000 - 27000 € per year.
Location: Garvagh - Trinity House
Quantity of Posts Available: 1
Salary: £12.71 per hour
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! We are currently recruiting for a Food Service Assistant to join our team based at Trinity House, Garvagh. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 40 hours per week, 4 days out of 7, 7:30am - 6pm
Rewards:
- 20 days' annual leave (Pro-rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays, flasks
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
Requirements:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Food Service Worker in Londonderry employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. Located in Garvagh, this role as a Food Service Worker provides not only competitive pay but also generous benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development. Join a leading facilities management company where your contributions are valued, and you can thrive in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Worker in Londonderry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Food Service Worker. Highlight your customer service experience and any relevant food hygiene knowledge.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Mount Charles Group well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Food Service Worker in Londonderry
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for providing excellent customer service in your application. We love candidates who can demonstrate a genuine interest in making customers happy!
Tailor Your Application:Take a moment to customise your CV and cover letter for the Food Service Worker role. Mention specific skills or experiences that align with what we’re looking for, like your knowledge of HACCP regulations or previous food service experience.
Keep It Clear and Concise:When writing your application, be clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team at Trinity House.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the basics of food hygiene and HACCP regulations. Brush up on your knowledge about customer service best practices, as this role is all about providing a top-notch experience for customers.
✨Show Your Passion
During the interview, let your enthusiasm for food service shine through. Share any previous experiences where you went above and beyond for a customer, as this will demonstrate your commitment to excellent service.
✨Team Player Vibes
Emphasise your ability to work well in a team. Prepare examples of how you've collaborated with others in past roles, as teamwork is crucial in a busy food service environment.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture and team dynamics. This shows that you're genuinely interested in the role and want to ensure it's a good fit for both you and the company.
