At a Glance
- Tasks: Join our team to provide friendly food service and maintain high hygiene standards.
- Company: Fun, family-oriented food management company at City of Derry Airport.
- Benefits: £12.71 per hour, 20 days' paid holidays, pension scheme, and career development.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make customers smile every day!
- Qualifications: Previous food handling experience and a passion for customer service.
The predicted salary is between 26400 - 26400 € per year.
Location: Derry/Londonderry - City of Derry Airport
Quantity of Posts Available: 1
Salary: £12.71
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food Service Assistant to join our team based at City of Derry Airport, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 20 hours per week, Shifts between 05.00 - 21.00, Flexibility required with mornings, evenings and weekends, Full Airport Security check
Rewards:
- 20 days' paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
- Uniform Provided
- Company Events
The Role:
Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards. Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary and all Health, Safety & Hygiene standards. Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period. Check deliveries and food temperatures, completing records and operating the till as required. Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues etc. to your Line Manager. A close working relationship with the team is important to these roles. It is essential that you can work as part of a team, as well as on your own and can communicate effectively at all levels.
The Person:
- Previous food handling experience
- High levels of personal hygiene and appearance
- Attention to detail in all aspects of the work
- Leads by example and lives our values
- Enthusiastic and passionate about our customer service and reputation
- Self-motivated, working independently and on own initiative
- Flexible with a positive, can-do attitude
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Fri 05 June 2026
Food Service Assistant JBLE1_NI in Londonderry employer: Mount Charles
Join the Mount Charles Group, a family-oriented food and facilities management company located at City of Derry Airport, where our commitment to our people shines through. With a focus on personal growth, we offer comprehensive training, career development opportunities, and a supportive work environment that values teamwork and customer service. Enjoy competitive benefits including a pension scheme, employee assistance programmes, and a fun workplace culture that encourages you to take pride in your contributions while having fun together.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant JBLE1_NI in Londonderry
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a friendly service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional. It shows that you take pride in your appearance and are serious about the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food Service Assistant JBLE1_NI in Londonderry
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application:Make sure to tailor your application to the Food Service Assistant role. Highlight any previous food handling experience and customer service skills that match what we’re looking for. It’ll show us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially when it comes to safety and hygiene standards.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application shine.
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the basics of food safety and hygiene, especially HACCP regulations. Being able to discuss these topics confidently will show that you take the role seriously and understand the importance of maintaining high standards.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your enthusiasm and passion for delivering great service.
✨Team Player Vibes
Since this role requires working closely with a team, be ready to talk about your experience collaborating with others. Share specific instances where you contributed to a team goal or helped a colleague out, highlighting your ability to communicate effectively.
✨Dress to Impress
Make sure you present yourself well for the interview. A clean, tidy appearance reflects your attention to detail and personal hygiene, which are crucial in the food service industry. Plus, it shows that you respect the opportunity and the interviewers.
