At a Glance
- Tasks: Assist in food preparation and deliver top-notch customer service.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy competitive pay, 20 days annual leave, and a supportive work environment.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a fun, family-oriented team that values your contributions.
- Qualifications: Passion for customer service and basic food hygiene knowledge required.
The predicted salary is between 25000 - 27000 € per year.
Location: Garvagh - Trinity House
Quantity of Posts Available: 1
Salary: £12.71 per hour
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! We are currently recruiting for a Food Service Assistant to join our team based at Trinity House, Garvagh. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 40 hours per week, 4 days out of 7, 7:30am - 6pm
Rewards:
- 20 days' annual leave (Pro-rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays, flasks
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
Requirements:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Food Service Assistant Catering Services in Londonderry employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. Located in Garvagh, this role as a Food Service Assistant provides not only competitive pay but also generous benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development. Join a leading facilities management company where your contributions are valued and recognised, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant Catering Services in Londonderry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family-oriented business.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance shows that you take the role seriously and are ready to represent the Mount Charles Group well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Food Service Assistant role!
We think you need these skills to ace Food Service Assistant Catering Services in Londonderry
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for providing excellent customer service in your application. We love candidates who can demonstrate a genuine interest in making our customers' experiences memorable!
Tailor Your Application:Take the time to customise your application to match the job description. Use keywords from the posting, like 'teamwork' and 'flexibility', to show us you’re the perfect fit for our Food Service Assistant role.
Keep It Clear and Concise:When writing your application, be clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Mount Charles Group.
How to prepare for a job interview at Mount Charles
✨Know Your Role
Familiarise yourself with the job description and responsibilities of a Food Service Assistant. Understand what customer service means in this context and be ready to share examples of how you've provided excellent service in the past.
✨Show Your Passion
Demonstrate your enthusiasm for food service and customer interaction. Share stories that highlight your passion for providing great experiences, whether it's through previous jobs or personal anecdotes.
✨Brush Up on Hygiene Standards
Since the role involves compliance with Health, Safety & Hygiene standards, make sure you know the basics of HACCP regulations and food hygiene. Be prepared to discuss how you would ensure cleanliness and safety in the kitchen and service areas.
✨Ask Questions
Prepare thoughtful questions about the company culture and team dynamics. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer!
