At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for customers.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Earn £12.71 per hour, enjoy 20 days' annual leave, and access health support.
- Other info: Flexible night shifts with opportunities for personal growth and development.
- Why this job: Be part of a fun, family-oriented team that values your contribution.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 12 - 13 € per hour.
Derry/Londonderry - Ladbrooks Central Court
Quantity of Posts Available: 1
Salary: 12.71 per hour
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you!
We are currently recruiting for a Cleaning Operative to join our team based at our Ladbrokes Central Court, Derry/Londonderry site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 4 hours per week, 1 hour per day, Monday - Sunday Night Shift, Working hours between 9pm and 9am
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers and areas site wide
- Ensuring all stocks are replenished
- Ensuring regular checks are carried out to the equipment/machines
- During hours of work, ensuring all equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers to your Line Manager
- All offices, toilets, and amenity areas to be presented clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Cleaning Operative (Dbs Required) (Part Time) in Londonderry employer: Mount Charles
Mount Charles Group is a leading privately owned facilities management company that prioritises its employees, offering a supportive and family-oriented work culture. As a Cleaning Operative at our Derry/Londonderry site, you will enjoy flexible working hours, competitive pay, and a range of benefits including annual leave, health and wellbeing support, and opportunities for personal growth within a dynamic team. Join us to be part of a company that values your contributions and fosters a positive environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative (Dbs Required) (Part Time) in Londonderry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills and attention to detail make you a great fit for the Cleaning Operative role.
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cleaning Operative (Dbs Required) (Part Time) in Londonderry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of a Cleaning Operative. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills:Since we're all about exceptional customer service, don’t forget to mention any relevant experience you have in this area. Share examples of how you've gone above and beyond for customers in the past!
Keep It Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Mount Charles
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Cleaning Operative. Familiarise yourself with the specific cleaning tasks mentioned in the job description, like maintaining cleanliness in offices and toilets. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role requires exceptional customer service skills, think of examples from your past experiences where you provided great service. Be ready to discuss how you handled customer requests or complaints, as this will highlight your ability to respond positively and courteously.
✨Highlight Attention to Detail
Attention to detail is crucial in cleaning roles. Prepare to talk about how you ensure thoroughness in your work. You could mention specific cleaning techniques or routines you follow to maintain high standards, which will impress the interviewer.
✨Be Ready for Health and Safety Questions
Since compliance with health and safety regulations is key, brush up on basic health and safety practices related to cleaning. Be prepared to discuss how you would handle potential hazards or report issues, showing that you take safety seriously.
