At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for customers.
- Company: Join Mount Charles Group, a leading facilities management company with a family-oriented culture.
- Benefits: Earn £12.71 per hour, enjoy 20 days' annual leave, and access health support.
- Other info: Flexible night shifts with great opportunities for personal growth.
- Why this job: Be part of a fun team and make a difference in your community.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 12 - 13 € per hour.
Derry/Londonderry - Ladbrooks Central Court
Quantity of Posts Available: 1
Salary: 12.71 per hour
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you!
We are currently recruiting for a Cleaning Operative to join our team based at our Ladbrokes Central Court, Derry/Londonderry site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 4 hours per week, 1 hour per day, Monday - Sunday, Night Shift, Working hours between 9pm and 9am
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers and areas site wide
- Ensuring all stocks are replenished
- Ensuring regular checks are carried out to the equipment/machines
- During hours of work, ensuring all equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers to your Line Manager
- All offices, toilets, and amenity areas to be presented clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Cleaning Assistant PART TIME in Londonderry employer: Mount Charles
Mount Charles Group is an excellent employer that prioritises its employees' well-being and professional growth, offering a supportive and family-oriented work culture. With competitive pay, generous annual leave, and a range of employee benefits including a pension scheme and health support, this role as a Cleaning Assistant at the Ladbrokes Central Court in Derry/Londonderry provides a meaningful opportunity to contribute to a leading facilities management company while enjoying a flexible part-time schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Assistant PART TIME in Londonderry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills.
✨Tip Number 3
Dress the part! Even though it’s a cleaning assistant role, showing up looking neat and tidy can make a great first impression. It shows you take pride in your appearance and the job you're applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cleaning Assistant PART TIME in Londonderry
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can respond positively and politely to customer needs, as this is key for the role!
Detail Your Cleaning Experience:If you've got any previous experience in cleaning or facilities management, let us know! Even if it’s just a little bit, we love to see how you’ve contributed to keeping spaces tidy and welcoming.
Follow the Application Instructions:When applying, be sure to follow all the instructions provided. This shows us that you can pay attention to detail, which is super important for a Cleaning Assistant role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and doesn’t get lost in the shuffle!
How to prepare for a job interview at Mount Charles
✨Know the Company
Before your interview, take some time to research Mount Charles Group. Understand their values, especially their focus on customer service and employee wellbeing. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional service, be ready to share examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to respond positively and courteously will make you stand out.
✨Attention to Detail is Key
This job requires a strong attention to detail, so prepare to discuss how you ensure cleanliness and organisation in your work. You might even want to mention any specific cleaning standards or practices you follow to demonstrate your commitment.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
