At a Glance
- Tasks: Assist in food preparation and deliver top-notch customer service.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a fun team and make a difference in people's dining experiences.
- Qualifications: Passion for customer service and basic food hygiene knowledge required.
The predicted salary is between 25000 - 27000 € per year.
Location: Garvagh - Trinity House
Quantity of Posts Available: 1
Salary: £12.71 per hour
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food Service Assistant to join our team based at Trinity House, Garvagh. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 40 hours per week, 4 days out of 7, 7:30am - 6pm
Rewards:
- 20 days' annual leave (Pro-rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays, flasks
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
CLOSING DATE: Fri 12 June 2026
Food Service Assistant in London employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. As a Food Service Assistant at Trinity House in Garvagh, you will enjoy competitive pay, generous annual leave, and access to various employee benefits, including a pension scheme and wellness programmes. Join us to be part of a team that values fun, pride in service, and the opportunity to grow together in a leading facilities management company.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you connect with them during the interview and show that you're genuinely interested in being part of their family-oriented team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. A clean and tidy appearance reflects the standards expected in the food service industry, and it shows that you take pride in what you do—just like Mount Charles Group!
✨Tip Number 4
Don’t forget to apply through our website! It’s super important to follow the application process as outlined. This not only ensures your application is considered but also shows that you can follow instructions—an essential skill for any Food Service Assistant.
We think you need these skills to ace Food Service Assistant in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service in your application. Share any experiences that highlight your dedication to providing a great experience for customers, as this is key for the Food Service Assistant role.
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight relevant skills and experiences that match what we're looking for, like your communication skills and any food hygiene knowledge you have.
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications and experiences without any confusion!
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mount Charles
✨Know Your Customer Service Basics
Since this role is all about providing top-notch customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show the interviewers that you genuinely care about making people happy.
✨Familiarise Yourself with HACCP Regulations
Understanding Health and Safety standards is crucial in the food service industry. Make sure you can discuss HACCP regulations confidently. You might even want to mention any relevant training or certifications you have, as this will demonstrate your commitment to maintaining high hygiene standards.
✨Show Your Team Spirit
This job requires working as part of a team, so be ready to talk about your teamwork experiences. Share specific instances where you collaborated effectively with others to achieve a common goal. This will highlight your ability to fit into their family-oriented culture.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
