At a Glance
- Tasks: Supervise cleaning operations and ensure high standards of cleanliness.
- Company: Join a leading facilities management company with a family-oriented culture.
- Benefits: Enjoy 28 days annual leave, pension scheme, and employee wellbeing support.
- Other info: Flexible working hours and opportunities for career development.
- Why this job: Be part of a fun team that values growth and customer service excellence.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 24000 - 30000 £ per year.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Supervisor to join our team based at Lisburn Leisure Complex, Lisburn. This is a great opportunity to join a world leading facilities management company.
Working Pattern: Monday to Friday 07:00-15:00
Rewards:
- 28 days’ annual leave (pro rata)
- Financial Education/Financial wellbeing advisory service
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Company Events
The Role:
- Contract Auditing – Carry out Quality Audits as per schedule and per company policy
- Client Contact – Meet with Clients as per schedule
- Assisting with Payroll when needed
- Check Staff Uniforms
- Assisting the operations manager with Induction Training - All new starts and staff moving sites must get induction training as per induction training list
- Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an adhoc basis
- Ensuring all areas are fully stocked such as toilet roll dispensers, soap dispensers.
- Keeping own store area clean, tidy, colour coded and up to spec.
- Fully flexible approach needed
- Holiday Cover
- Stock Ordering
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Full compliance with COSHH and colour coding.
- Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.
- Daily Staff Management
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
Equal Opportunity Statement: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2605-41 - Cleaning Supervisor in Lisburn employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With generous benefits such as 28 days of annual leave, financial wellness services, and a commitment to employee development, joining our team at Lisburn Leisure Complex means becoming part of a leading facilities management company that values doing the right thing while having fun and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2605-41 - Cleaning Supervisor in Lisburn
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Mount Charles.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Mount Charles.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Mount Charles, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace RF-2605-41 - Cleaning Supervisor in Lisburn
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Mount Charles that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Mount Charles specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Mount Charles will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Mount Charles
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Mount Charles a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Mount Charles.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Mount Charles, showcasing your work ethic and the quality of your previous roles in janitorial services.