At a Glance
- Tasks: Supervise cleaning operations and ensure high standards of cleanliness at Lisburn Leisure Complex.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 28 days annual leave, and a supportive work environment.
- Other info: Flexible hours, career development opportunities, and a commitment to health and wellbeing.
- Why this job: Be part of a fun team that values growth and customer service excellence.
- Qualifications: Customer service skills and attention to detail; cleaning qualifications are a plus.
The predicted salary is between 28000 - 28000 £ per year.
Location: Lisburn - Lisburn Leisure Complex
Quantity of Posts Available: 1
Salary: £13.50
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Supervisor to join our team based at Lisburn Leisure Complex, Lisburn. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 37.5 Hours per week Monday to Friday 07:00-15:00
Rewards:
- 28 days' annual leave (pro rata)
- Financial Education/Financial wellbeing advisory service
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Company Events
The Role:
- Contract Auditing - (Carry out Quality Audits as per schedule and per company policy)
- Client Contact - (Meet with Clients as per schedule)
- Assisting with Payroll when needed
- Check Staff Uniforms
- Assisting the operations manager with Induction Training - (All new starts and staff moving sites must get induction training as per induction training list)
- Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an adhoc basis
- Ensuring all areas are fully stocked such as toilet roll dispensers, soap dispensers.
- Keeping own store area clean, tidy, colour coded and up to spec.
- Fully flexible approach needed
- Holiday Cover
- Stock Ordering
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Full compliance with COSHH and colour coding.
- Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.
- Daily Staff Management
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Thu 18 June 2026
Cleaning Supervisor JBLE1_NI in Lisburn employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture at the Lisburn Leisure Complex. With competitive benefits such as 28 days of annual leave, financial education services, and a commitment to employee development, we ensure our team members thrive both personally and professionally in a fun and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor JBLE1_NI in Lisburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and have fun together.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional service, be ready to share examples of how you've gone above and beyond for customers in the past. We want to see that you take pride in what you do!
✨Tip Number 3
Be prepared for questions about health and safety standards. Brush up on your knowledge of COSHH and HACCP regulations, as well as any relevant training you've had. This will show that you're serious about compliance and keeping everyone safe.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're keen and ready to join our team at Lisburn Leisure Complex. Let's get you started on this exciting journey!
We think you need these skills to ace Cleaning Supervisor JBLE1_NI in Lisburn
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application:Make sure to tailor your application to the Cleaning Supervisor role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and attention to detail.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate this alignment.
✨Showcase Your Customer Service Skills
As a Cleaning Supervisor, exceptional customer service skills are crucial. Prepare specific examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation. This will show that you understand the importance of client satisfaction in this role.
✨Demonstrate Attention to Detail
Attention to detail is key in cleaning supervision. Think of instances where your keen eye for detail made a difference in your previous roles. Be prepared to discuss how you ensure high standards in cleanliness and compliance with health and safety regulations.
✨Prepare for Practical Questions
Expect practical questions related to the role, such as how you would handle staff management or ensure compliance with COSHH regulations. Brush up on relevant policies and think through your responses so you can demonstrate your knowledge and readiness for the responsibilities of the position.
