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- Tasks: Assist in food preparation, service, and maintaining cleanliness while delivering top-notch customer service.
- Company: Join Mount Charles Group, a leading facilities management company with a family-oriented culture.
- Benefits: Enjoy 20 days annual leave, free staff lunch, and a company pension scheme.
- Other info: Flexible hours, no weekends, and opportunities for personal development.
- Why this job: Be part of a fun team that values growth and pride in your work.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 12 - 15 £ per hour.
Mount Charles Group are one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are customer focused and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you. Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do. We are currently recruiting for a Food Service Assistant to join our team based in the Holywood area. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 20 hours per week
- Monday – Friday
- 10am – 2pm
- No Weekends
Rewards
- 20 days’ annual leave
- On site parking
- Free staff lunch
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures
- Assist with effective management of stock control
The Person
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Working knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we may contact candidates as needed. The successful applicant’s offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2604-40 - Food Service Assistant in Holywood employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2604-40 - Food Service Assistant in Holywood
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in with their family-oriented culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. This job requires working closely with others, so come prepared with examples of how you've successfully collaborated in previous roles. Show us that you can be a great team player!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mount Charles family. Don’t miss out on this opportunity!
We think you need these skills to ace RF-2604-40 - Food Service Assistant in Holywood
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for providing excellent customer service in your application. We love candidates who can demonstrate their commitment to making every customer's experience a great one!
Tailor Your Application: Take the time to customise your CV and cover letter to match the job description. We want to see how your skills and experiences align with what we're looking for in a Food Service Assistant.
Keep It Clear and Concise: When writing your application, be clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Mount Charles
✨Know Your Customer Service Basics
Since this role is all about providing excellent customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with HACCP Regulations
Make sure you have a good understanding of HACCP regulations and basic food hygiene. You might be asked specific questions about these during the interview, so being knowledgeable will demonstrate your commitment to safety and quality in food service.
✨Show Your Team Spirit
This position requires working as part of a team, so be ready to discuss how you collaborate with others. Share examples of how you've worked effectively in a team setting, highlighting your flexibility and adaptability.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.