At a Glance
- Tasks: Assist in food preparation, service, and maintaining cleanliness while delivering top-notch customer service.
- Company: Join the Mount Charles Group, a family-oriented leader in facilities management and catering.
- Benefits: Enjoy 28 days annual leave, a pension scheme, and support for your health and wellbeing.
- Other info: Flexible hours with opportunities for additional shifts during busy periods.
- Why this job: Be part of a fun team that values growth, pride, and doing the right thing.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 20000 - 25000 € per year.
Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do.
Working Pattern:
- 6 Hours per Week
- Alternative Saturday / Sunday
- Additional shifts available during busy periods
Rewards:
- 28 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and at a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2602-17 - Food Service Assistant in Holywood employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises a family-oriented work culture, where employees are valued as the greatest asset. With a commitment to employee wellbeing, we offer generous benefits such as 28 days of annual leave, a company pension scheme, and opportunities for personal growth through various company events. Join us in a role that not only allows you to provide excellent customer service but also encourages you to have fun and grow together with your team.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2602-17 - Food Service Assistant in Holywood
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in with their family-oriented culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your flexibility! The job mentions alternative weekends and busy periods, so be prepared to discuss your availability and willingness to adapt to the team's needs during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mount Charles family. Don’t miss out on this opportunity!
We think you need these skills to ace RF-2602-17 - Food Service Assistant in Holywood
Some tips for your application 🫡
Show Your Customer Service Passion:Make sure to highlight your love for customer service in your application. We want to see how you connect with people and create a positive experience, so share any relevant experiences that showcase this.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We appreciate when candidates show they understand our values and what we’re looking for.
Be Clear and Concise:When writing your application, keep it straightforward. We like to see clear communication, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Mount Charles
✨Know Your Customer Service Basics
Since this role is all about providing excellent customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show your passion and commitment to delivering top-notch service.
✨Familiarise Yourself with HACCP Regulations
Understanding HACCP regulations is crucial for this position. Before the interview, take some time to read up on these standards and be ready to discuss how you would apply them in your daily tasks. This shows that you’re proactive and serious about food safety.
✨Demonstrate Team Spirit
This job requires working as part of a team, so be prepared to talk about your teamwork experiences. Share specific instances where you collaborated effectively with others, highlighting your flexibility and adaptability in different situations.
✨Show Enthusiasm for the Role
Let your passion for the food service industry shine through during the interview. Talk about why you want to work for Mount Charles Group specifically and how their family values resonate with you. A genuine interest can set you apart from other candidates.
