At a Glance
- Tasks: Set up rooms, support guests, and ensure a welcoming environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 28 days of paid holidays, health support, and career growth opportunities.
- Other info: Flexible hours with a focus on customer service and teamwork.
- Why this job: Be part of a fun, family-oriented team that values your contributions.
- Qualifications: Self-motivated with a positive attitude and good time-management skills.
The predicted salary is between 24000 - 30000 £ per year.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Caretaker at CAFRE Greenmount, Antrim. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 37.5 hours per week
- Monday to Friday 8am - 4pm
- 12 month temporary contract
Rewards
- 28 days’ paid holidays (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training and unrivalled opportunities for career progression
- Uniform Provided
- Company Events
The Role
- Caretaking/Conference – setting up of rooms to customer needs.
- Meeting customers out of hours.
- Accompanying energy deliveries.
- Taking energy readings.
- Meeting contractors – opening up rooms/areas to allow contractor access upon request from Greenmount Campus Reception and/or Facilities Manager.
- General Portering.
- Delivering of items/deliveries and movement of furniture as directed by Facilities Services Manager.
- Delivering of post bags to various locations.
- Carrying out Gate Lodge protocols.
- Manning the Gate Lodge during the 0800 to 1600 shift as directed to by Facilities Manager – directing traffic – meeting customers.
- Supporting the Student Services Manager and the Residential Support Team.
- Reporting of student health and safety issues and any incidents of misbehaviour.
- Audits of fixtures, fittings and furniture – upon request from Facilities Manager – reporting of faults to Facilities Manager.
- Carrying out of Water Flushing in buildings as directed by Facilities Manager.
The Person
- Self-motivated, working independently and on own initiative.
- Full driving license.
- Flexible with a positive, can-do attitude.
- Good time-management skills.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic about our customer service and reputation.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Enhanced AccessNI clearance is required for this position. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Facilities Caretaker: Room Setup & Guest Support employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With a commitment to doing the right thing and fostering a fun environment, employees enjoy generous benefits such as 28 days of paid holidays, a company pension scheme, and extensive training opportunities for career advancement. Located at CAFRE Greenmount in Antrim, this role provides a unique chance to be part of a leading facilities management company that values customer service and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Caretaker: Room Setup & Guest Support
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so show your personality during interviews. Share experiences that highlight your customer service skills and how you embody their values.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and help you stand out when applying through our website.
✨Tip Number 3
Prepare for situational questions! Think of examples where you've gone above and beyond in customer service or problem-solving. This will show you're ready to take pride in what you do at Mount Charles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows enthusiasm and reinforces your interest in joining their team.
We think you need these skills to ace Facilities Caretaker: Room Setup & Guest Support
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you can contribute to our family-oriented business and ensure our guests have a great experience!
Be Yourself:Let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and how you align with our values of having fun and growing together.
Attention to Detail is Key:Since the role involves setting up rooms and managing various tasks, it’s important to demonstrate your attention to detail. Share examples from your past experiences where this skill made a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Show how your personal values align with theirs, and be ready to share examples of how you've embodied these principles in your previous roles.
✨Demonstrate Customer Focus
As a Facilities Caretaker, customer service is key. Prepare specific examples of how you've gone above and beyond for customers in past jobs. Think about situations where you resolved issues or improved a customer's experience, and be ready to discuss these during the interview.
✨Highlight Your Flexibility
This role requires a flexible attitude and the ability to work independently. Be prepared to talk about times when you've adapted to changing circumstances or taken the initiative to solve problems. This will show that you're not just a team player but also someone who can handle responsibilities on their own.
✨Showcase Attention to Detail
Attention to detail is crucial in facilities management. Bring up instances where your keen eye for detail made a difference, whether it was in setting up rooms perfectly for events or ensuring safety protocols were followed. This will demonstrate your commitment to quality and safety in your work.
