At a Glance
- Tasks: Assist in food preparation, service, and customer engagement in a fun environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days annual leave, pension scheme, and employee wellness support.
- Other info: Flexible working hours with opportunities for career development.
- Why this job: Be part of a family-oriented team that values fun and growth.
- Qualifications: Customer-focused with excellent communication skills and basic food hygiene knowledge.
The predicted salary is between 18900 - 23100 £ per year.
Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.
If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset, then we have a role for you!Our family values speak for themselves: Do the right thing, Havefun & grow together, Takepride in what you do!
We are currently recruiting for a Food Service Assistantto join our team based at CAFRE, Enniskillen.
This isa great opportunityto join a world leading facilities management company.
Working Pattern
- Monday – Friday
- Availability between 08:30am – 16:30pm (Schedule to be determined)
Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.
If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset, then we have a role for you!Our family values speak for themselves: Do the right thing, Havefun & grow together, Takepride in what you do!
We are currently recruiting for a Food Service Assistantto join our team based at CAFRE, Enniskillen.
This isa great opportunityto join a world leading facilities management company.
Working Pattern
- 32 Hours Per Week
- Monday – Friday
- Availability between 08:30am – 16:30pm (Schedule to be determined)
- Rewards
- 20 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy and assist with waste removal.
- Clear and wash dishes in the dining area as required
- Be responsible for cash handling duties under your control
- Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues
The Person
- Make customers aware of current offers and upsell additional products where possible
- Ensure all customer suggestions, comments or complaints are reported to the Line Manager.
- Ensure all customers are served in a quick and efficient manner.
- Ensure all clothing, including footwear and personal hygiene is of the highest standards
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants.
If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request.
Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
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Food Service Assistant in Enniskillen employer: Mount Charles
Mount Charles in Newry is an excellent employer that prioritises the well-being and growth of its staff. With a strong focus on service excellence, employees enjoy a supportive work culture, competitive benefits including 28 days of paid holidays and a pension scheme, as well as numerous opportunities for career advancement in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in Enniskillen
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mount Charles. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mount Charles
Don't be shy about reaching out to Mount Charles directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Service Assistant in Enniskillen
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mount Charles and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mount Charles
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
