At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment at South Regional College.
- Company: Join Mount Charles Group, a leading facilities management company with a family-oriented culture.
- Benefits: Enjoy 28 days annual leave, a pension scheme, and support for your health and wellbeing.
- Other info: Flexible hours with opportunities for personal development and community engagement.
- Why this job: Be part of a fun team that values growth, pride, and doing the right thing.
- Qualifications: Customer service skills and attention to detail; experience in cleaning is a plus.
The predicted salary is between 20000 - 25000 € per year.
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at South Regional College, Newry. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- 2 x Positions
- 16.25 Hours Per Week
- Mon - Fri: 7:30am – 10:45am
Rewards:
- 28 days annual leave pro rata
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of cleaning service within your area of responsibility in line with the client’s specifications
- Responding positively, politely and promptly to all customer requirements and carrying out duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used
- During hours of work all equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Familiarising yourself with and following all company procedures and regulations
- Participating in the Health and Safety Policy of the company and reporting any dangers, near misses or hazards you encounter
- Ensuring all offices, toilets and amenity areas are presented in a clean and tidy condition
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant’s offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2602-21 - Cleaning Operative in Downpatrick employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With benefits such as 28 days of annual leave, a company pension scheme, and opportunities for personal development, working as a Cleaning Operative at South Regional College in Newry provides a fulfilling and rewarding experience in a leading facilities management company.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2602-21 - Cleaning Operative in Downpatrick
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so show your personality during interviews. Share experiences that highlight your customer service skills and how you align with their values.
✨Tip Number 2
Prepare for common interview questions related to cleaning and customer service. Think about specific examples from your past work that demonstrate your attention to detail and ability to respond positively to customer needs.
✨Tip Number 3
Don’t forget to ask questions! This shows your interest in the role and helps you understand if it’s the right fit for you. Ask about team dynamics or what a typical day looks like for a Cleaning Operative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace RF-2602-21 - Cleaning Operative in Downpatrick
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can respond positively and politely to customer needs, as this is key for the Cleaning Operative role.
Attention to Detail is Key:Don’t forget to mention your strong attention to detail! This is super important for ensuring that all areas are cleaned to a high standard. Share any relevant experiences that showcase this skill.
Follow the Application Instructions:When applying, be sure to follow all instructions carefully. We appreciate candidates who take the time to read through the job description and tailor their applications accordingly. It shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you if you’re shortlisted!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand Mount Charles Group's family values: Do the right thing, Have fun & grow together, and Take pride in what you do. This will help you align your answers with their culture and show that you're a good fit for the team.
✨Showcase Your Customer Service Skills
As a Cleaning Operative, exceptional customer service skills are key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing a high level of service, which is crucial for this role.
✨Highlight Attention to Detail
Attention to detail is essential in cleaning roles. Think of specific instances where your keen eye for detail made a difference in your work. Be ready to discuss how you ensure cleanliness and organisation in your previous jobs, as this will resonate well with the interviewers.
✨Prepare for Health and Safety Questions
Familiarise yourself with basic health and safety practices related to cleaning. Be prepared to discuss how you would handle potential hazards or report issues. Showing that you prioritise safety will reflect positively on your candidacy.
