At a Glance
- Tasks: Join our team to deliver friendly food service and maintain high hygiene standards.
- Company: Fun, family-oriented food management company at City of Derry Airport.
- Benefits: Competitive pay, 20 days' holiday, pension scheme, and career development.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make customers smile every day!
- Qualifications: Previous food handling experience and a passion for customer service.
The predicted salary is between 26400 - 26400 £ per year.
Location: Derry/Londonderry - City of Derry Airport
Quantity of Posts Available: 1
Salary: £12.71
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food Service Assistant to join our team based at City of Derry Airport, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 20 hours per week, Shifts between 05.00 - 21.00, Flexibility required with mornings, evenings and weekends, Full Airport Security check
Rewards:
- 20 days' paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
- Uniform Provided
- Company Events
The Role:
Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards. Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary and all Health, Safety & Hygiene standards. Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period. Check deliveries and food temperatures, completing records and operating the till as required. Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues etc. to your Line Manager. A close working relationship with the team is important to these roles. It is essential that you can work as part of a team, as well as on your own and can communicate effectively at all levels.
The Person:
- Previous food handling experience
- High levels of personal hygiene and appearance
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently and on own initiative.
- Flexible with a positive, can-do attitude.
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Fri 05 June 2026
Food Service Assistant in Derry employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant in Derry
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a friendly service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional. It shows that you take pride in your appearance and are serious about the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food Service Assistant in Derry
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you went above and beyond for a customer – it really helps us understand your commitment to our values!
Highlight Relevant Experience: Make sure to mention any previous food handling or customer service experience you have. We love seeing how your background aligns with the role of Food Service Assistant, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon – we want to easily understand your skills and experiences without having to decipher complex sentences.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Before the interview, brush up on your food handling knowledge and HACCP regulations. Being able to discuss these topics confidently will show that you’re serious about the role and understand the importance of safety and hygiene in food service.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your enthusiasm and passion for delivering great service.
✨Team Player Vibes
Since this role requires working closely with a team, be ready to talk about your experience collaborating with others. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your ability to communicate effectively and support your teammates.
✨Dress the Part
Make sure to present yourself well for the interview. A clean, tidy appearance reflects your understanding of hygiene standards in food service. Plus, it shows that you take pride in what you do, which aligns perfectly with the company’s values.