At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 28 days of annual leave, a pension scheme, and wellness support.
- Other info: Flexible evening or early morning shifts available, perfect for students.
- Why this job: Be part of a dynamic team and make a real difference in your community.
- Qualifications: Strong customer service skills and attention to detail are essential.
The predicted salary is between 20000 - 25000 € per year.
Location: Derry/Londonderry - Ladbrokes Chamberlain Street
About the Company: Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.
Job Summary: We are currently recruiting for a Cleaning Operative to join our team based at Ladbrokes Chamberlain Street, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company.
Working Pattern: Anything Between 9:30pm – 9am. Evening or early morning shifts available. 03 Hours Per Week.
Rewards:
- 28 days’ annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
Responsibilities:
- Providing the highest level of cleaning service within your area of responsibility in line with the clients’ specifications.
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner.
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide.
- Ensuring all stocks are replenished in your area of responsibility.
- Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order at the end of your shift.
- Making yourself familiar with and follow all company procedures and regulations.
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager.
- All offices, toilets, etc and amenity areas to be presented in a clean and tidy manner.
Qualifications:
- Exceptional customer service skills.
- Strong attention to detail.
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
- Previous work experience in customer service employment.
- Current BICS Qualifications.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
Equal Opportunities: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Locations
RF-2603-16 - Cleaning Operative in Derry, Londonderry employer: Mount Charles
Mount Charles Group is a leading employer in Derry/Londonderry, offering a supportive work culture that prioritises employee wellbeing and professional growth. With benefits such as 28 days of annual leave, a company pension scheme, and access to financial education services, employees are empowered to thrive both personally and professionally. Joining our team means being part of a respected, privately owned facilities management company that values exceptional customer service and attention to detail.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2603-16 - Cleaning Operative in Derry, Londonderry
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you show up for an interview, drop in some knowledge about their services or recent news. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch cleaning services, think of examples from your past jobs where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! Even if it’s a cleaning role, showing up looking tidy and professional can make a great first impression. It shows you take pride in your appearance and the work you’ll be doing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace RF-2603-16 - Cleaning Operative in Derry, Londonderry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of Cleaning Operative. We want to see how you can provide exceptional customer service and attention to detail, so don’t hold back!
Show Off Your Experience:If you've got previous experience in cleaning or customer service, let us know! Share specific examples of your past roles and how they relate to what we’re looking for. This will help us see why you’d be a great fit for our team.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you care about the role and are serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know the Company
Before your interview, take some time to research Mount Charles Group. Understand their values, services, and what makes them a leader in facilities management. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Your Customer Service Skills
As a Cleaning Operative, exceptional customer service is key. Be ready to share examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to providing a high level of service, which is crucial for this role.
✨Show Attention to Detail
In cleaning, attention to detail is everything. Prepare to discuss how you ensure thoroughness in your work. You might want to mention specific cleaning tasks you've handled and how you maintain standards, as this aligns perfectly with the job requirements.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or the training provided. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
