At a Glance
- Tasks: Assist in food preparation and deliver top-notch customer service.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and a supportive work environment.
- Other info: Flexible hours with opportunities for career advancement.
- Why this job: Be part of a fun team that values growth and pride in your work.
- Qualifications: Passion for customer service and basic food hygiene knowledge required.
The predicted salary is between 27600 - 27600 € per year.
Location: Craigavon - Moy Park
Quantity of Posts Available: 1
Salary: £13.30
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Catering Assistant to join our team based at Moy Park, Craigavon Site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday - Sunday 00.00am - 6.00am
Rewards:
- 20 days' annual leave (Pro-rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays, flasks
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
CLOSING DATE: Thu 18 June 2026
Catering Assistant JBLE1_NI in Craigavon employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises a family-oriented work culture, where employees are valued as the greatest asset. With a commitment to personal and professional growth, we offer comprehensive benefits including a company pension scheme, employee assistance programmes, and opportunities for financial education. Join us at our Craigavon location, where you can thrive in a supportive environment while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant JBLE1_NI in Craigavon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and have fun together.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Be prepared to discuss food hygiene and safety! Brush up on your knowledge of HACCP regulations and basic food hygiene. We want to see that you take health and safety seriously, so don’t shy away from talking about it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Moy Park. Don’t forget to follow up if you haven’t heard back within a few weeks!
We think you need these skills to ace Catering Assistant JBLE1_NI in Craigavon
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for providing excellent customer service in your application. We love candidates who genuinely care about making our customers happy!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention specific skills or experiences that relate to the Catering Assistant position, so we can see how you fit into our team.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, and it helps us understand your qualifications better!
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the company and its values. Mount Charles Group prides itself on family values like doing the right thing and having fun. Be ready to discuss how your own values align with theirs and how you can contribute to their team spirit.
✨Customer Service is Key
Since this role is all about providing excellent customer service, think of examples from your past experiences where you went above and beyond for a customer. Prepare to share these stories during the interview to showcase your passion for service.
✨Brush Up on Hygiene Standards
Make sure you understand HACCP regulations and basic food hygiene practices. You might be asked specific questions about these topics, so being knowledgeable will show that you're serious about maintaining high standards in the kitchen.
✨Be Ready to Show Flexibility
The job requires flexibility in working hours and tasks. Think of instances where you've adapted to changing situations or taken on different roles within a team. Highlighting your adaptability will demonstrate that you're a great fit for their dynamic environment.
