At a Glance
- Tasks: Assist in food preparation and deliver top-notch customer service.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth in a dynamic workplace.
- Why this job: Be part of a fun team and make a difference in people's dining experience.
- Qualifications: Passion for customer service and basic food hygiene knowledge required.
The predicted salary is between 27600 - 36800 € per year.
Location: Craigavon - Moy Park
Quantity of Posts Available: 1
Salary: £13.30
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Catering Assistant to join our team based at Moy Park, Craigavon Site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday - Sunday 00.00am - 6.00am
Rewards:
- 20 days' annual leave (Pro-rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays, flasks
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Thu 18 June 2026
Catering Assistant in Craigavon employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. As a Catering Assistant at our Moy Park site in Craigavon, you will enjoy competitive pay, generous annual leave, and access to various employee benefits, including a pension scheme and wellness programmes. Join us to be part of a team that values doing the right thing, having fun, and growing together while delivering outstanding service in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in Craigavon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but that you genuinely want to be part of their family-oriented team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be flexible and adaptable! The job description mentions the need for flexibility, so be prepared to discuss how you've handled changes in previous roles. This will show that you're ready to jump in wherever needed at Moy Park.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're serious about joining the Mount Charles Group. Don’t miss out on this opportunity!
We think you need these skills to ace Catering Assistant in Craigavon
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for providing excellent customer service in your application. We love candidates who genuinely care about making others happy, so share any relevant experiences that showcase this!
Tailor Your Application:Take a moment to customise your application to match the job description. Use keywords from the listing and relate your skills and experiences directly to what we’re looking for in a Catering Assistant.
Keep It Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Moy Park.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Click that 'Continue to Application' button and let’s get started!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Before the interview, make sure you understand the role of a Catering Assistant. Familiarise yourself with food hygiene standards, customer service expectations, and the specific duties mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion for helping others.
✨Be Prepared for Practical Questions
Expect questions that assess your ability to handle real-life scenarios in a catering environment. For instance, they might ask how you would deal with a difficult customer or how you ensure cleanliness in the kitchen. Practising your responses to these types of questions can give you an edge.
✨Dress the Part
Even though the role is in catering, first impressions matter! Dress smartly and appropriately for the interview. This shows respect for the interviewers and indicates that you take the opportunity seriously. Plus, it sets a positive tone for the conversation.
