At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and support for your wellbeing.
- Other info: Flexible hours, great career prospects, and a supportive work culture await you.
- Why this job: Be part of a fun team that values growth and customer service excellence.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 27800 - 27800 £ per year.
Location: Cookstown - CAFRE Loughry
Quantity of Posts Available: 1
Salary: £13.45
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at our CAFRE Loughry, Cookstown site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday - Friday 11:00am - 5:00pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished
- Ensuring regular checks are carried out to the equipment/machines
- During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards to your Line Manager
- All offices, toilets, and amenity areas to be presented in a clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Mon 15 June 2026
Cleaning Operative JBLE1_NI in Cookstown employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, working as a Cleaning Operative at our CAFRE Loughry site in Cookstown provides a rewarding experience in a leading facilities management company. Join us to be part of a team that values doing the right thing, having fun, and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative JBLE1_NI in Cookstown
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and contribute.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even though it's a cleaning operative role, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Mount Charles family right from the start.
We think you need these skills to ace Cleaning Operative JBLE1_NI in Cookstown
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can respond positively and courteously to customer needs, as this is key for the Cleaning Operative role.
Pay Attention to Detail:Since attention to detail is crucial for this position, give examples in your application that showcase your ability to maintain high standards in cleaning and organisation. We love candidates who take pride in their work!
Follow the Application Process:Don’t forget to apply through our careers page! It’s super important to follow the application process as outlined in the job description. This helps us keep everything organised and ensures your application gets the attention it deserves.
Be Yourself!:Let your personality shine through in your application. We’re a fun and family-oriented business, so showing us who you are will help us see if you’re a good fit for our team. Good luck!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the family values of Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate this during your interview.
✨Showcase Your Customer Service Skills
As a Cleaning Operative, exceptional customer service is key. Prepare specific examples from your past experiences where you provided outstanding service or resolved issues effectively. This will show that you can respond positively and courteously to customer requirements.
✨Highlight Attention to Detail
Attention to detail is crucial in cleaning roles. Think of instances where your keen eye for detail made a difference in your work. Be prepared to discuss how you ensure cleanliness and compliance with health and safety standards in your previous jobs.
✨Prepare Questions About the Role
Having questions ready shows your interest in the position. Ask about the specific cleaning tasks you'll be responsible for, how success is measured in the role, or what the team culture is like. This not only helps you gauge if it's the right fit but also demonstrates your enthusiasm for the job.
