At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and support for your wellbeing.
- Other info: Flexible hours, great career prospects, and a supportive work culture await you.
- Why this job: Be part of a fun team that values growth and customer satisfaction.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 27800 - 27800 € per year.
Location: Cookstown - CAFRE Loughry
Quantity of Posts Available: 1
Salary: £13.45
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at our CAFRE Loughry, Cookstown site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday - Friday 11:00am - 5:00pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished
- Ensuring regular checks are carried out to the equipment/machines
- During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards to your Line Manager
- All offices, toilets, and amenity areas to be presented in a clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Mon 15 June 2026
Cleaning Operative in Cookstown employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, working as a Cleaning Operative at our CAFRE Loughry site in Cookstown means being part of a team that values pride in service and customer satisfaction. Join us to enjoy a fulfilling career where you can truly make a difference while having fun and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative in Cookstown
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so when you get the chance to chat with them, show your personality and how you fit into their vibe. It’s all about making that connection!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. They’re looking for someone who can respond positively and politely, so think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific cleaning tasks you’ve handled before and how you ensured everything was spotless. This will demonstrate that you take pride in your work, just like they do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mount Charles family. Let’s get you that job!
We think you need these skills to ace Cleaning Operative in Cookstown
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application:Make sure to tailor your application to the Cleaning Operative role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and attention to detail.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click on the 'Continue to Application' button to get started!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the family values of Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Reflect on how your personal values align with theirs and be ready to share examples during the interview.
✨Showcase Your Customer Service Skills
As a Cleaning Operative, exceptional customer service is key. Prepare specific examples from your past experiences where you provided outstanding service or handled customer requests effectively. This will demonstrate your ability to respond positively and courteously.
✨Highlight Attention to Detail
Attention to detail is crucial in cleaning roles. Think of instances where your keen eye for detail made a difference in your work. Be prepared to discuss how you ensure cleanliness and compliance with health and safety standards in your previous jobs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
